Your website is broken and unable to activate my license

  • samuelvincent

    (@samuelvincent)


    2 years, 6 months ago

    Hi!

    Since yesterday at the beginning of the afternoon, it is impossible for me to log in to my account and activate my license…

    When do you think you can unlock this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support angelo_nwl

    (@angelo_nwl)

    2 years, 5 months ago

    Hi,

    Do you still have an active EMpro license? can you re-post this in the Pro forum instead?

    Thread Starter samuelvincent

    (@samuelvincent)

    2 years, 5 months ago

    Hi!

    Of course I have a license!

    You even had to ask for to one of your developers to see why an increment field no longer has in the database, which makes you bug the attendees forms… but no more news of you for 10 days and especially impossible to log me on your support website : « An error has occured. Please try again »

    My license number is F302512AE6F945B0BA0469590BE6DF5D

    Fortunately, I was able to reactivate it manually!

    Could you see why I can’t log in anymore? And above all, take control of my problem that I temporarily managed to solve?

    Tanks a lot

    Thread Starter samuelvincent

    (@samuelvincent)

    2 years, 2 months ago

    Hi!

    Since 2 days at the beginning of the afternoon, it is again impossible for me to log in to my account and activate my license…

    My license number is F302512AE6F945B0BA0469590BE6DF5D

    Unfortunately this time, I wasn’t able to reactivate it manually!

    Can you think you can unlock this?

Viewing 3 replies - 1 through 3 (of 3 total)
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