Support » Plugin: Mobile Contact Bar » Your update just broke my site : (

  • Resolved obri3n

    (@obri3n)


    I just updated your plugin and now by wordpress dashboard is inaccessible. It’s just turned white.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author anna.bansaghi

    (@annabansaghi)

    Hi @obri3n,

    I am terrribly sorry for that. Do you have any patience to find out with me what could happened on your site?

    Can you please provide me a link to your site by any chance?

    marahman.b2b

    (@marahmanb2b)

    Hi

    Got the same issue,

    Just deleted the plugin folder from cpanel. to get this site live asap.

    Plugin Author anna.bansaghi

    (@annabansaghi)

    Hi @marahmanb2b,

    I am not happy too. I would love to help you, if you could provide me your site link at least.

    I have just updated on my test sites, and everything went well.

    escondido18

    (@escondido18)

    Did the update yesterday then did the latest update just now. I gave me a fatal error and I could not see the WP login. I should have copied the fatal error info, with the help of IT at 1&1 they removed the plugin. I can see the WP login now.

    http://www.escondidoenterprises.net

    obri3n

    (@obri3n)

    Plugin Author anna.bansaghi

    (@annabansaghi)

    Hi @escondido18, thank you tell me that. Can you please copy that error message here too? I am here to do my best.

    escondido18

    (@escondido18)

    The error was within 1&1 after I login. I believe it was Line 672 in one of my folders in WP, inside their host server.

    Plugin Author anna.bansaghi

    (@annabansaghi)

    Dear Everyone,

    THANK YOU escondido18!! I am very very sorry, I forgot one of my log messages in the plugin!

    If you still believe in the plugin, there will be an immediate update!

    Plugin Author anna.bansaghi

    (@annabansaghi)

    MCB 2.0.1 broken
    MCB 2.0.2 corrected

    It was a silly-silly mistake, which ruins lots of sites. I am terribly sorry for that.

    Thank you @obri3n, @marahmanb2b, @escondido18 for reporting the issue at the first place.

    If you do not want the plugin anymore, you need to remove these options from the database.

    Options table with option_name:

    mobile_contact_bar
    mobile_contact_bar_version

    Usermeta table with meta_key:

    %mobile_contact_bar%
    %mobile-contact-bar%

    Thank you all again for the help, it was a big run for me too.

    pppdog(Zeng)

    (@moneyhome)

    OK
    workjng

    Plugin Author anna.bansaghi

    (@annabansaghi)

    Thank you!

Viewing 11 replies - 1 through 11 (of 11 total)
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