Support » Plugin: WooCommerce » Your site is experiencing a technical issue

  • Resolved sunnydhain1

    (@sunnydhain1)


    Hi,

    Can anyone help me with this error? I keep getting a message everyday regarding it.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.0.2
    Active theme: Shoptimizer (version 2.5.2)
    Current plugin: WooCommerce (version 6.9.4)
    PHP version 7.4.30

    Error Details
    =============
    An error of type E_ERROR was caused in line 1273 of the file /home/791695.cloudwaysapps.com/zrahhqqqse/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php. Error message: Uncaught Error: Call to a member function meta_exists() on null in /home/791695.cloudwaysapps.com/zrahhqqqse/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php:1273
    Stack trace:
    #0 /home/791695.cloudwaysapps.com/zrahhqqqse/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(209): WC_Checkout->get_value()
    #1 /home/791695.cloudwaysapps.com/zrahhqqqse/public_html/wp-content/plugins/addify-checkout-fields-manager/admin/settings/title.php(24): WC_Checkout->get_checkout_fields()
    #2 /home/791695.cloudwaysapps.com/zrahhqqqse/public_html/wp-content/plugins/addify-checkout-fields-manager/admin/class-af-ch-f-admin.php(858): include_once(‘/home/791695.cl…’)
    #3 /home/791695.cloudwaysapps.com/zrahhqqqse/public_html/wp-includes/class-wp-hook.php(307): AF_CH_F_Admin->af_ch_f_options()
    #4 /home/791695.cloudwaysapps.com/zrahhqqqse/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
    #5 /home/791695.cloudwaysapps.com/zrahhqqqse/public_html/wp-includes/plugin.php

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi @sunnydhain1

    Thanks for reaching out!

    I understand how frustrating this could be.

    I’d like to understand your site properly, can you please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    Meanwhile, do you have any custom code on your site? Can you please try to disable it and see if this works?

    Let us know how it goes!

    Thread Starter sunnydhain1

    (@sunnydhain1)

    Hi,

    Thank you for getting back to me. Please see below:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.thefamilychemist.co.uk
    Site address (URL): https://www.thefamilychemist.co.uk
    WC Version: 6.9.4
    REST API Version: ✔ 6.9.4
    WC Blocks Version: ✔ 8.3.3
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: 6.0.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.51 (Debian)
    PHP Version: 7.4.30
    PHP Post Max Size: 100 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.64.0
    OpenSSL/1.1.1n
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~buster-log
    Max Upload Size: 100 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 6.6.1
    WC Database Prefix: wp_
    Total Database Size: 429.53MB
    Database Data Size: 381.82MB
    Database Index Size: 47.71MB
    wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.41MB + Index: 0.13MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 6.44MB + Index: 2.88MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 10.02MB + Index: 7.53MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 5.02MB + Index: 5.03MB + Engine InnoDB
    wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_bv_ip_store: Data: 0.27MB + Index: 0.28MB + Engine InnoDB
    wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commentmeta: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
    wp_comments: Data: 2.52MB + Index: 1.17MB + Engine InnoDB
    wp_commercekit_searches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commercekit_swatches_cache_count: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commercekit_waitlist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commercekit_wishlist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commercekit_wishlist_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_newsletters: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_subscribers: Data: 0.41MB + Index: 0.70MB + Engine InnoDB
    wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_segment: Data: 0.25MB + Index: 0.23MB + Engine InnoDB
    wp_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 11.05MB + Index: 1.11MB + Engine InnoDB
    wp_postmeta: Data: 217.39MB + Index: 14.80MB + Engine InnoDB
    wp_posts: Data: 105.22MB + Index: 1.31MB + Engine InnoDB
    wp_prescriptions: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_redirection_404: Data: 1.02MB + Index: 1.14MB + Engine InnoDB
    wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_redirection_logs: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wp_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_sliders: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_slides: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 7.44MB + Index: 6.88MB + Engine InnoDB
    wp_users: Data: 0.39MB + Index: 0.30MB + Engine InnoDB
    wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.27MB + Index: 0.17MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.30MB + Index: 0.28MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.25MB + Index: 0.25MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_gpf_google_taxonomy: Data: 2.02MB + Index: 0.13MB + Engine InnoDB
    wp_woo_shippment_provider: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_debug_events: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_emails_log: Data: 0.42MB + Index: 0.11MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_indexable: Data: 1.47MB + Index: 0.86MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.25MB + Index: 0.17MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    af_ch_fields: 4
    attachment: 363
    custom_css: 1
    customize_changeset: 19
    elementor_library: 15
    mailpoet_page: 1
    mc4wp-form: 1
    nav_menu_item: 49
    oembed_cache: 7
    page: 106
    post: 17
    product: 78
    product_variation: 309
    revision: 5063
    shop_coupon: 8
    shop_order: 1868
    shop_order_refund: 152
    ulpb_post: 1
    wcs_ruleset: 1
    wp_block: 1
    wp_global_styles: 2
    wpforms: 4
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (46) ###
    
    Checkout Fields Manager: by Addify – 1.0.0
    Breeze: by Cloudways – 2.0.9
    Code Snippets: by Code Snippets Pro – 3.2.0
    CommerceGurus Commercekit: by CommerceGurus – 2.0.1
    Conditional Shipping for WooCommerce: by Lauri Karisola / WP Trio – 2.3.1
    Disable Gutenberg: by Jeff Starr – 2.7
    Duplicate Page: by mndpsingh287 – 4.4.8
    GTM4WP: by Thomas Geiger – 1.16.1
    EAN for WooCommerce: by WPFactory – 4.1.2
    Elementor: by Elementor.com – 3.6.6
    Facebook for WooCommerce: by Facebook – 2.6.16
    Flexible Shipping: by WP Desk – 4.11.6
    HTTP Headers: by Dimitar Ivanov – 1.18.5
    Jetpack: by Automattic – 11.3.2
    Kirki Customizer Framework: by David Vongries – 4.0.24
    Mailchimp for WooCommerce: by Mailchimp – 2.7.5
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.10
    MailPoet: by MailPoet – 3.100.0
    MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 4.78
    Facebook for WordPress: by Facebook – 3.0.6
    One Click Order Re-Order: by CedCommerce – 1.1.9
    PluginOps Landing Page Builder: by PluginOps – 1.4.9.8.6
    Really Simple SSL: by Really Simple Plugins – 5.3.2
    Redirection: by John Godley – 5.2.3
    Slider Revolution: by ThemePunch – 6.5.6
    Trustpilot-reviews: by Trustpilot – 2.5.914
    Import Export WordPress Users and WooCommerce Customers: by WebToffee – 2.3.1
    Velvet Blues Update URLs: by VelvetBlues.com – 3.2.10
    Websitescanner Custom Schema: by Plugin.nl – 1.3.7
    WooCommerce Free Shipping Per Product: by WPRuby – 1.2.2
    Product Feed PRO for WooCommerce: by AdTribes.io – 11.7.1
    WooCommerce Conversion Tracking: by weDevs – 2.0.10
    WooCommerce Opayo Payment Suite: by Andrew Benbow – 5.8.1 (update to version 5.9.0 is available)
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.15
    WooCommerce Payments: by Automattic – 4.5.1 (update to version 4.8.1 is available)
    WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 3.1.0
    WooCommerce Google Product Feed: by Ademti Software Ltd. – 10.6.0 (update to version 10.7.6 is available)
    WooCommerce Shipping & Tax: by WooCommerce – 1.26.1 (update to version 1.26.3 is available)
    WooCommerce Royal Mail: by WooCommerce – 2.5.43 (update to version 2.6.0 is available)
    WooCommerce: by Automattic – 6.9.4 (update to version 7.0.0 is available)
    Yoast SEO: by Team Yoast – 19.7.1
    WP File Manager: by mndpsingh287 – 7.1.5
    WP Mail SMTP Pro: by WPForms – 3.5.2
    WPC Grouped Product for WooCommerce (Premium): by WPClever – 3.1.9
    WPC Grouped Product for WooCommerce: by WPClever – 3.1.0
    WPForms Lite: by WPForms – 1.7.7
    
    ### Inactive Plugins (2) ###
    
    WooCommerce PayPal Payments: by WooCommerce – 1.8.1 (update to version 1.9.4 is available)
    WooCommerce UPC, EAN, and ISBN: by Scott Bolinger – 0.5.1
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (1) ###
    
    Object Cache Pro (MU): by Rhubarb Group – 1.16.1
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    woosg (woosg)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #7 - /shop/
    Basket: #8 - /cart/
    Checkout: #9 - /checkout/
    My account: #10 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Shoptimizer
    Version: 2.5.2
    Author URL: https://www.commercegurus.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### WooCommerce Google Product Feed feeds ###
    
    bbbc4d723d870f45: Google merchant centre product feed
      Type: google
      Category filter: -
      Categories: -
    
    ### WooCommerce Google Product Feed options ###
    
    Include variations in feed: Enabled
    Send "item group ID": Enabled
    Expanded schema markup: -
    Debug key: 4788697d-6dab-4ae0-9b62-14748dbe672a
    
    ### WooCommerce Google Product Feed fields ###
    
    Title: Pre-populates from product product_title.
    Availability (in stock products): Defaults to "in stock".
    Availability (backordered products): Defaults to "in stock".
    Availability (out of stock products): Defaults to "out of stock".
    Brand: 
    Manufacturer Part Number (MPN): 
    Product Type: 
    Google Product Category: 
    Size system: 
    
    ### WooCommerce Google Product Feed DB status ###
    
    Database version: 15
    Active database version: 15
    wc_gpf_render_cache: Empty
    woocommerce_gpf_google_taxonomy (en-GB): 5595 items
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ✔ Next scheduled: 2022-10-14 15:28:53 +01:00
    Options: ✔
    Notes: 50
    Onboarding: completed
    
    ### WooCommerce Payments ###
    
    Version: 4.5.1
    Connected to WPCOM: No
    Blog ID: -
    Account ID: -
    
    ### Action Scheduler ###
    
    Canceled: 274
    Oldest: 2022-09-21 18:23:31 +0000
    Newest: 2022-10-13 09:17:18 +0000
    
    Complete: 18,272
    Oldest: 2022-09-13 10:28:36 +0000
    Newest: 2022-10-14 09:43:22 +0000
    
    Pending: 11
    Oldest: 2022-10-14 09:44:15 +0000
    Newest: 2022-10-19 21:41:33 +0000
    
    ### Opayo ###
    
    Opayo Plugin Version: ✔ 5.8.1
    Opayo Form Enabled?: ✔
    Opayo Direct Enabled?: ❌
    Opayo Server Enabled?: ❌
    Opayo Pi Enabled?: ❌
    Simple XML Available?: ✔
    Opayo Reporting (Test): ❌
    Opayo Reporting (Live): ❌
    MCrypt: ✔ No
    OpenSSL: ✔ Yes
    OpenSSL Methods: ✔ Yes
    PHP Max_Input_Vars: ✔ 10000
    
    ### Status report information ###
    
    Generated at: 2022-10-14 10:44:19 +01:00
    

    Hello,

    Thanks for sending the system report.

    Be sure to update your WooCommerce to the latest version, more information is below:
    https://woocommerce.com/document/how-to-update-woocommerce/

    Please navigate to WooCommerce > status > tools. Your database will need to be updated as well.

    Link to image: https://snipboard.io/NxqKrs.jpg

    Then please navigate to WooCommerce > plugins > active. Locate your Opayo and Checkout Fields Manager extensions and update them to the latest version, too

    After that, please give it a while and check again if the issue persists. Let us know how that goes.

    Here is my issue!

    ### WordPress Environment ###

    WordPress address (URL): https://lavishflair.shop
    Site address (URL): https://lavishflair.shop
    WC Version: 7.0.0
    REST API Version: ✔ 7.0.0
    WC Blocks Version: ✔ 8.5.1
    Action Scheduler Version: ✔ 3.5.2
    Log Directory Writable: ✔
    WP Version: 6.0.3
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache/2.4.6 (CentOS) OpenSSL/1.0.1e-fips mod_fcgid/2.3.9 PHP/7.4.29
    PHP Version: 7.4.29
    PHP Post Max Size: 400 MB
    PHP Time Limit: 90
    PHP Max Input Vars: 1000
    cURL Version: 7.29.0
    NSS/3.53.1

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.34-MariaDB
    Max Upload Size: 400 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ❌ Your server does not have the SoapClient class enabled – some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 7.0.0
    WC Database Prefix: wp_
    Total Database Size: 23.00MB
    Database Data Size: 17.90MB
    Database Index Size: 5.10MB
    wp_woocommerce_sessions: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ahc_browsers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ahc_countries: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    ahc_daily_visitors_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ahc_hits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ahc_keywords: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ahc_online_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ahc_recent_visitors: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    ahc_refering_sites: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ahc_searching_visits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ahc_search_engines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ahc_search_engine_crawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ahc_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ahc_title_traffic: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ahc_visitors: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ahc_visits_time: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.52MB + Index: 0.44MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.16MB + Index: 0.13MB + Engine InnoDB
    wp_aioseo_cache: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
    wp_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_aioseo_posts: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    wp_ced_etsy_accounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ced_etsy_profiles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commentmeta: Data: 0.23MB + Index: 0.27MB + Engine InnoDB
    wp_comments: Data: 1.52MB + Index: 0.39MB + Engine InnoDB
    wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
    wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
    wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 5.02MB + Index: 0.08MB + Engine InnoDB
    wp_postmeta: Data: 3.52MB + Index: 0.66MB + Engine InnoDB
    wp_posts: Data: 1.52MB + Index: 0.33MB + Engine InnoDB
    wp_sellvia_activities: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_sellvia_shipping_group: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_sellvia_shipping_relation: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_slv_activities: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_slv_ali_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_slv_apply: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_slv_attributes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_slv_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_slv_comments_hash: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_slv_orders_item: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_slv_payment_discount: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_slv_payment_transaction: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_slv_products: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_slv_products_meta: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wp_slv_search_analytics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_slv_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_slv_shipping: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_slv_shipping_location: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_slv_task_upload_images: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_slv_variations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_slv_variations_map: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

    ### Post Type Counts ###

    attachment: 1215
    customize_changeset: 1
    mailpoet_page: 1
    nav_menu_item: 16
    page: 22
    post: 3
    product: 102
    product_variation: 3
    shop_order: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors fr

    Hi @sthrngirl26

    Thanks for sending the System Status Report.

    I understand that you are experiecening the same issue reported here. Since every case is different and you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic?

    We’ll be more than happy to help there 🙂

    I have updated to WooCommerce 7.0 and afterward I got issue in below

    WordPress version 6.0.3
    Active theme: Flatsome Child (version 3.0)
    Current plugin: WooCommerce (version 7.0.0)
    PHP version 7.4.21
    
    Error Details
    =============
    An error of type E_ERROR was caused in line 1273 of the file /public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php. Error message: Uncaught Error: Call to a member function meta_exists() on null in /public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php:1273
    Stack trace:
    #0 /public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(209): WC_Checkout->get_value()
    #1 /public_html/wp-content/plugins/woo-stripe-payment/includes/wc-stripe-functions.php(1272): WC_Checkout->get_checkout_fields()
    #2 /public_html/wp-content/plugins/woo-stripe-payment/includes/class-wc-stripe-frontend-scripts.php(104): wc_stripe_get_checkout_fields()
    #3 /public_html/wp-includes/class-wp-hook.php(307): WC_Stripe_Frontend_Scripts->localize_scripts()
    #4 /public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
    #5 /public_html/wp-includes/plugin.php(476): WP_Hook->do_action()
    #6 /public_html/wp-includes/script-loader.php(2108): do_action()
    #7 /public
    
    -------------------------------------------
    

    ### WordPress Environment ###

    WordPress address (URL):
    Site address (URL):
    WC Version: 7.0.0
    REST API Version: ✔ 7.0.0
    WC Blocks Version: ✔ 8.5.1
    Action Scheduler Version: ✔ 3.5.2
    Log Directory Writable: ✔
    WP Version: 6.0.3
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: LiteSpeed
    PHP Version: 7.4.21
    PHP Post Max Size: 250 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.34-MariaDB-0ubuntu0.20.04.1
    Max Upload Size: 200 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 7.0.0
    WC Database Prefix: wp_
    Total Database Size: 328.05MB
    Database Data Size: 237.40MB
    Database Index Size: 90.65MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.22MB + Index: 0.09MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 7.02MB + Index: 10.80MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 5.02MB + Index: 5.03MB + Engine InnoDB
    wp_cleantalk_ac_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cleantalk_no_cookie_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cleantalk_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cleantalk_sfw: Data: 1.52MB + Index: 0.45MB + Engine InnoDB
    wp_cleantalk_sfw_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cleantalk_spamscan_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cleantalk_ua_bl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wp_duplicator_packages: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
    wp_eum_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ewwwio_images: Data: 2.52MB + Index: 2.86MB + Engine InnoDB
    wp_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ic_master: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ic_mastermeta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ic_module_no: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ic_po_attachment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ic_po_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ic_po_header: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_ic_po_product: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ic_po_purchase: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ic_purchase_header: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_ic_purchase_other_charges: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ic_purchase_product: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ic_stock: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_litespeed_avatar: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_litespeed_img_optm: Data: 1.52MB + Index: 0.61MB + Engine InnoDB
    wp_litespeed_img_optming: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_litespeed_url: Data: 0.34MB + Index: 0.45MB + Engine InnoDB
    wp_litespeed_url_file: Data: 0.27MB + Index: 0.83MB + Engine InnoDB
    wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 6.11MB + Index: 2.28MB + Engine InnoDB
    wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_hash: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_images: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_imports: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_posts: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_postmeta: Data: 97.55MB + Index: 20.94MB + Engine InnoDB
    wp_posts: Data: 7.52MB + Index: 2.47MB + Engine InnoDB
    wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rank_math_analytics_gsc: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    wp_rank_math_analytics_inspections: Data: 1.52MB + Index: 0.89MB + Engine InnoDB
    wp_rank_math_analytics_objects: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
    wp_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_realmedialibrary: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp_realmedialibrary_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_realmedialibrary_posts: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
    wp_realmedialibrary_tmp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_snippets: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
    wp_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_termmeta: Data: 3.52MB + Index: 4.03MB + Engine InnoDB
    wp_terms: Data: 3.52MB + Index: 4.03MB + Engine InnoDB
    wp_term_relationships: Data: 13.55MB + Index: 7.52MB + Engine InnoDB
    wp_term_taxonomy: Data: 3.52MB + Index: 3.03MB + Engine InnoDB
    wp_trp_dictionary_en_us_zh_hk: Data: 5.52MB + Index: 7.53MB + Engine InnoDB
    wp_trp_gettext_en_us: Data: 1.52MB + Index: 0.75MB + Engine InnoDB
    wp_trp_gettext_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_trp_gettext_original_strings: Data: 1.52MB + Index: 0.48MB + Engine InnoDB
    wp_trp_gettext_zh_hk: Data: 1.48MB + Index: 0.73MB + Engine InnoDB
    wp_trp_original_meta: Data: 2.52MB + Index: 4.55MB + Engine InnoDB
    wp_trp_original_strings: Data: 4.52MB + Index: 4.55MB + Engine InnoDB
    wp_usermeta: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 1.52MB + Index: 0.98MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfconfig: Data: 3.30MB + Index: 0.00MB + Engine InnoDB
    wp_wfcrawlers: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilemods: Data: 31.58MB + Index: 0.00MB + Engine InnoDB
    wp_wfhits: Data: 1.48MB + Index: 0.19MB + Engine InnoDB
    wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfissues: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
    wp_wfknownfilelist: Data: 14.52MB + Index: 0.00MB + Engine InnoDB
    wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wflogins: Data: 0.14MB + Index: 0.06MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfpklist_template_data: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfstatus: Data: 0.28MB + Index: 0.16MB + Engine InnoDB
    wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woobe_history: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woobe_history_bulk: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_pickup_locations_geodata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

    ### Post Type Counts ###

    _op_receipt: 3
    _op_register: 1
    attachment: 2394
    blocks: 5
    custom_css: 1
    language_switcher: 4
    location: 1
    nav_menu_item: 280
    op_transaction: 283
    op_z_report: 156
    page: 26
    product: 3831
    product_variation: 3056
    revision: 1
    shop_order: 47
    shop_order_refund: 5
    wafs: 1
    watermark: 3
    wc_membership_plan: 2
    wc_pickup_location: 1
    wc_user_membership: 10
    wpcf7_contact_form: 1
    wpsl_stores: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (66) ###

    Admin Menu Editor Pro: by Janis Elsts – 2.18
    All-in-One WP Migration Unlimited Extension: by ServMask – 2.46
    All-in-One WP Migration: by ServMask – 7.66
    Better Admin Users Search: by Applelo – 1.2.0
    Blackhole for Bad Bots: by Jeff Starr – 3.3.4
    Bulk remove posts from category: by MasterNs – 3.3
    Five Star Business Profile and Schema: by Five Star Plugins – 2.2.5
    Classic Editor: by WordPress Contributors – 1.6.2
    Anti-Spam by CleanTalk: by СleanTalk – 5.186
    Code Snippets: by Code Snippets Pro – 3.2.1
    Contact Form 7: by Takayuki Miyoshi – 5.6.3
    Custom Post Type UI: by WebDevStudios – 1.13.1
    Custom Product Tabs WP All Import Add-on: by YIKES
    Inc. – 2.0.4

    Decorator – WooCommerce Email Customizer: by WebToffee – 1.2.2
    Disable Bloat for WordPress & WooCommerce: by Disable Bloat – 3.0.3
    EWWW Image Optimizer: by Exactly WWW – 6.9.1
    Flexible Shipping: by Octolize – 4.15.0
    WooCommerce PO MultiCurrency Cust. II: by WooPro – 2.0
    WooCommerce Purchase Order(PO System): by WooPro – 2.4
    List Backorders for WooCommerce: by Howard Ehrenberg – 2.3.2
    LiteSpeed Cache: by LiteSpeed Technologies – 5.2.1
    Manage Notification E-mails: by Virgial Berveling – 1.8.4
    Max Mega Menu – Pro Addon: by megamenu.com – 2.2.7
    Max Mega Menu: by megamenu.com – 3.0
    Nextend Social Login: by Nextendweb – 3.1.6
    Nextend Social Login Pro Addon: by Nextendweb – 3.1.6
    Perfmatters: by forgemedia – 2.0.0
    Product GTIN (EAN, UPC, ISBN) for WooCommerce: by Emanuela Castorina – 1.1.1
    Real Media Library: by devowl.io – 4.18.17
    Really Simple SSL: by Really Simple Plugins – 5.3.5
    reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.35
    Rank Math SEO: by Rank Math – 1.0.99
    TranslatePress – Business: by Cozmoslabs
    Razvan Mocanu
    Madalin Ungureanu – 1.2.2

    TranslatePress – Multilingual: by Cozmoslabs
    Razvan Mocanu
    Madalin Ungureanu
    Cristophor Hurduban – 2.3.8

    UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.22.23

    WooCommerce UPS Shipping Plugin with Print Label: by PluginHive – 4.5.9
    User Role Editor: by Vladimir Garagulya – 4.63.1
    WooCommerce No Shipping Message: by dangoodman – 2.1.0
    Woocomerce Brands Pro: by Proword – 4.5.0
    Payment Plugins for Stripe WooCommerce: by Payment Plugins
    support@paymentplugins.com – 3.3.30

    WooCommerce Vehicle Parts Finder – Year/Make/Series/Model/Grade/Engine/Category/Keyword: by The WP Instinct Team & WISENET – 2.8
    WooCommerce Payment Gateway Based Fees: by InoPlugs – 3.2.5
    WooCommerce Availability Notifications: by ThemePlugger – 1.4.2
    BEAR – Bulk Editor and Products Manager Professional for WooCommerce: by realmag777 – 2.1.2
    WooCommerce Conditional Shipping and Payments: by WooCommerce – 1.14.2
    WOOCS – WooCommerce Currency Switcher: by realmag777 – 2.3.9.2
    WooCommerce Custom Payment Gateway Pro: by WPRuby – 2.4.1
    WooCommerce Memberships: by SkyVerge – 1.23.1
    WooCommerce MSRP Pricing: by Ademti Software Ltd. – 3.4.9
    Wordpress Admin App for OpenPOS: by anhvnit@gmail.com – 1.0
    Woocommerce OpenPos Customize (Backorder) for Chris Yau – #941146: by anhvnit@gmail.com – 1.0
    Woocommerce – Openpos – WooCommerce Memberships: by anhvnit@gmail.com – 1.2
    Woocommerce + openpos + Stripe payment: by anhvnit@gmail.com – 1.0
    Woocommerce OpenPos: by anhvnit@gmail.com – 5.9.6
    WooCommerce Sequential Order Numbers Pro: by SkyVerge – 1.18.1
    WooCommerce Local Pickup Plus Addon: by The WP Instinct Team – 1.0
    WooCommerce Local Pickup Plus: by SkyVerge – 2.9.12
    WooCommerce: by Automattic – 7.0.0
    Wordfence Security: by Wordfence – 7.7.1
    WP All Import Pro: by Soflyy – 4.7.7
    WP Mail SMTP: by WPForms – 3.6.1
    Widget Disable: by required – 2.1.0
    WP All Import – WooCommerce Import Add-On Pro: by Soflyy – 3.3.3
    WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels (Pro): by WebToffee – 4.4.3
    Custom Product Tabs for WooCommerce: by YIKES
    Inc. – 1.8.1

    YITH WooCommerce Wishlist: by YITH – 3.14.0

    ### Inactive Plugins (18) ###

    Better Search Replace: by Delicious Brains – 1.4.1
    Cloudflare: by Cloudflare
    Inc. – 4.11.0

    Duplicator: by Snap Creek – 1.5.0
    Easyship: by Easyship – 0.8.6
    Easy Updates Manager: by Easy Updates Manager Team – 9.0.13
    Easy Watermark: by BracketSpace – 1.0.11
    Image Watermark: by dFactory – 1.7.2
    Loco Translate: by Tim Whitlock – 2.6.2
    PluginHive WooCommerce Shipping Services: by PluginHive – 1.2.1
    Query Monitor: by John Blackbourn – 3.10.1
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
    TranslatePress – Disable Gettext Translation: by Cozmoslabs
    Razvan Mocanu – 1.0.1

    User Email Verification for WooCommerce: by XLPlugins – 3.5.0
    User Verification: by PickPlugins – 1.0.88
    WP Reset: by WebFactory Ltd – 1.95
    WP Rollback: by GiveWP.com – 1.7.2
    WPS Hide Login: by WPServeur
    NicolasKulka
    wpformation – 1.9.6

    WP Store Locator: by Tijmen Smit – 2.2.235

    ### Must Use Plugins (1) ###

    Perfmatters MU: by forgemedia – 2.0.0

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: HKD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –

    ### WC Pages ###

    Shop base: #6 – /shop/
    Cart: #7 – /cart/
    Checkout: #8 – /checkout/
    My account: #9 – /my-account/
    Terms and conditions: #33 – /terms-and-conditions/

    ### Theme ###

    Name: Flatsome Child
    Version: 3.0
    Author URL:
    Child Theme: ✔
    Parent Theme Name: Flatsome
    Parent Theme Version: 3.16.1
    Parent Theme Author URL: https://uxthemes.com
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart/cart-empty.php
    flatsome/woocommerce/cart/cart-shipping.php
    flatsome/woocommerce/cart/cart.php
    flatsome/woocommerce/checkout/form-checkout.php
    flatsome/woocommerce/checkout/form-coupon.php
    flatsome/woocommerce/checkout/terms.php
    flatsome/woocommerce/checkout/thankyou.php
    flatsome/woocommerce/content-product-cat.php
    flatsome/woocommerce/content-product.php
    flatsome/woocommerce/content-single-product.php
    flatsome/woocommerce/content-widget-product.php
    flatsome/woocommerce/global/breadcrumb.php
    flatsome/woocommerce/global/quantity-input.php
    flatsome/woocommerce/global/wrapper-end.php
    flatsome/woocommerce/global/wrapper-start.php
    flatsome/woocommerce/loop/loop-end.php
    flatsome/woocommerce/loop/loop-start.php
    flatsome/woocommerce/loop/pagination.php
    flatsome/woocommerce/loop/rating.php
    flatsome/woocommerce/loop/result-count.php
    flatsome/woocommerce/loop/sale-flash.php
    flatsome/woocommerce/myaccount/form-login.php
    flatsome/woocommerce/myaccount/navigation.php
    flatsome/woocommerce/notices/error.php
    flatsome/woocommerce/notices/notice.php
    flatsome/woocommerce/notices/success.php
    flatsome/woocommerce/product-searchform.php
    flatsome/woocommerce/single-product/photoswipe.php
    flatsome/woocommerce/single-product/price.php
    flatsome/woocommerce/single-product/product-image.php
    flatsome/woocommerce/single-product/product-thumbnails.php
    flatsome/woocommerce/single-product/rating.php
    flatsome/woocommerce/single-product/related.php
    flatsome/woocommerce/single-product/review.php
    flatsome/woocommerce/single-product/sale-flash.php
    flatsome/woocommerce/single-product/share.php
    flatsome/woocommerce/single-product/short-description.php
    flatsome/woocommerce/single-product/tabs/tabs.php
    flatsome/woocommerce/single-product/title.php
    flatsome/woocommerce/single-product/up-sells.php
    flatsome/woocommerce/single-product-reviews.php
    flatsome/woocommerce/single-product.php
    flatsome/woocommerce/content-product_cat.php

    ### Memberships ###

    Restriction mode:: Hide content only
    Public content:: –
    Excluded from discounts:: –
    Membership plans:: 2
    Silver:: Members: 1Access method: Manual assignment onlyAccess length: Unlimited
    Basic:: Members: 9Access method: User account registrationAccess length: Unlimited

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page

    Disabled Features: minified-js
    new-product-management-experience
    settings

    Daily Cron: ✔ Next scheduled: 2022-10-26 18:50:40 +00:00
    Options: ✔
    Notes: 62
    Onboarding: completed

    ### Local Pickup Plus ###

    Status: ✔ Enabled
    Geocoding: ✔
    Pickup Locations: 1
    Pickup Appointments: ✔ Enabled
    Pickup Location Tax: –
    Checkout Display: Pickup selection mode: per orderCart item handling mode: automatic groupingDefault cart item handling: ship items

    ### Action Scheduler ###

    Complete: 15,822
    Oldest: 2022-09-25 15:11:32 +0000
    Newest: 2022-10-25 11:41:39 +0000

    Failed: 2
    Oldest: 2022-10-17 19:50:27 +0000
    Newest: 2022-10-17 19:50:27 +0000

    Pending: 3
    Oldest: 2022-10-26 11:41:39 +0000
    Newest: 2022-10-27 12:49:55 +0000

    ### Status report information ###

    Generated at: 2022-10-26 18:44:16 +08:00
    `

    Hi @chris-yau

    We’d like to help you investigate the issue better.

    Please create your own thread for your issue – right here.

    We appreciate your cooperation. Thanks.

    Hi @ihereira,

    I have created post about the issue few days ago and suggest me check this post
    https://wordpress.org/support/topic/your-site-is-experiencing-a-technical-issue-97/

    Hi @chris-yau

    To address to your questions better, let’s continue on your own thread here. Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Your site is experiencing a technical issue’ is closed to new replies.