Support » Plugin: Akismet Spam Protection » Your site can’t connect to the Akismet servers

  • Resolved roz333

    (@roz333)


    Hello

    Since a few hours ago i am getting this message

    Your site can’t connect to the Akismet servers. Your firewall may be blocking Akismet from connecting to its API. Please contact your host and refer to our guide about firewalls.

    all TCP ports are open and i added all akismet Ips to white list of firewall but issue is persisting
    Please help me to solve this issue

Viewing 1 replies (of 1 total)
  • Plugin Author Josh Smith

    (@procifer)

    Hi there,

    We’d be happy to help debug that connection issue, but due to the sensitive nature of IP addresses, etc. it would be best to reach out to us privately at our contact page:
    https://akismet.com/contact/

    Please include your API key and the IP Address of your server and we can start investigating with you.

Viewing 1 replies (of 1 total)
  • The topic ‘Your site can’t connect to the Akismet servers’ is closed to new replies.