Your shipping address is not serviceable

Resolved nicolarossi31
(@nicolarossi31)

4 years, 6 months ago

When users try to pay via Google Pay (at the end of the checkout), they can’t select the address and appears the following: “Your shipping address is not serviceable”.
I set Woocommerce to ship in whole Europe.
Stripe assistance says that is probably a Woocommerce issue.
Anyone has a clue about this? Found almost nothing online

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Abiola Ogodo
(@oaoyadeyi)

4 years, 6 months ago

@nicolarossi31

I found this guide quite resourceful: https://storepro.io/learn/how-to-fix-no-shipping-methods-were-found-error-in-woocommerce/
I hope this helps!

Thread Starter nicolarossi31
(@nicolarossi31)

4 years, 6 months ago

Thank you Oyadeyi, I’ve checked it but it doesn’t provide solutions for my issue.

Mirko P.
(@rainfallnixfig)

4 years, 6 months ago

Hi @nicolarossi31,

In order for us to take a closer look, could you please share a copy of your site’s System Status?

You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

It would also be a good idea to share a screenshot of the error message since your checkout requires registration. If you don’t already have a screenshot service installed, here are a few free options:

* https://snipboard.io
* https://imgbb.com/

We look forward to hearing back from you on this!

Mirko P.
(@rainfallnixfig)

4 years, 5 months ago

Hi there,

It’s been a while since we last heard from you, so I’m marking this thread as resolved.

Hopefully, you’ve been able to resolve this, but we’ll be here if and/or when you are ready to continue.

Thread Starter nicolarossi31
(@nicolarossi31)

4 years, 5 months ago

Sorry Mirko, hadn’t seen your message. However the problem has been solved. I found out that the parameters set were “free shipping” just over 250€, while with my tests I had dropped down the price of the product to just 1€.
Kind regards and thank you

Margaret S. woo-hc
(@margaretwporg)

4 years, 5 months ago

Glad to hear that it’s all sorted out!

If you have further questions, feel free to create a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)

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