• Resolved mailtobb

    (@mailtobb)


    Hi,

    after updating I get the error message “Your server does not meet the requirements for PDF Invoices & Packing Slips for WooCommerce“.

    I shgould activate “allow_url_fopen” and “GMagick or IMagick”. Is that really necessary? Can I use the plugin without it?

    Thanks,

    Bastian

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @mailtobb,

    Just out of curiosity: What provider are you hosting your store with?

    We want to rule out the hosting provider as a possible cause of the issue, because we were not able to reproduce it in our local environments.

    Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi again @mailtobb,

    My colleague @mohamadntr has discovered the root of the issue, which cause the false alarm, which seems to be related it with an imprecise checking function that produce this error: It checks a specific function (mb_send_mail which is disabled in some servers), but not the PHP extension as such.

    Please note that this is just a notice, but it does not affect the plugin functions, and you can safely ignore it until tomorrow, when we should be working on a quick fix for this.

    I’ll keep you posted as soon as we launch that new release!

    Olivier Tassinari

    (@oliviertassinari)

    I’m seeing the same behavior. It looks like a bug, this doesn’t make sense https://ibb.co/JsbFmLq.

    Thread Starter mailtobb

    (@mailtobb)

    Thanks so much for the quick solution!

    Plugin Contributor Mohamad

    (@mohamadntr)

    Hi @mailtobb @oliviertassinari,

    A new version including a fix for MBString false alarm has been released today. Please update your plugin and let us know if you had any issues.

    Best regards

    Olivier Tassinari

    (@oliviertassinari)

    Plugin updated to v3.9.2, I still see https://ibb.co/JsbFmLq.

    Plugin Contributor Mohamad

    (@mohamadntr)

    @oliviertassinari

    Could you please contact us at support@wpovernight.com so we can investigate this issue further?

    Thread Starter mailtobb

    (@mailtobb)

    Thanks!

    But the error message is still there … https://snipboard.io/pXAG8M.jpg

    Plugin Contributor Mohamad

    (@mohamadntr)

    @mailtobb

    The “GMagick or IMagick” is recommended for better performance, and “allow_url_fopen” also is necessary when content is displayed by using a URL on your documents, for example, an external image, so if don’t have any, you can ignore it.

Viewing 9 replies - 1 through 9 (of 9 total)
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