Title: Your Plugin isn’t working
Last modified: December 13, 2016

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# Your Plugin isn’t working

 *  Resolved [smush](https://wordpress.org/support/users/smush/)
 * (@smush)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/your-plugin-isnt-working/)
 * I have put a website online that I built locally. I used your NextGen plugin 
   to display staff photos on a page which worked perfectly however a staff member
   needs to be deleted because they no longer work for the company. I login to the
   online WP dashboard and go to manage galleries on your plugin but only see 1 
   image yet on the front end there are 28 images. I have tried re-scanning the 
   folder but it doesn’t help and I’ve tried making a new gallery but the same problem
   happens. Only localhost this is not a problem…

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/your-plugin-isnt-working/#post-8552430)
 * [@smush](https://wordpress.org/support/users/smush/) – Please try our external
   Reset Tool plugin here: [https://bitbucket.org/photocrati/nextgen-gallery-reset/get/default.zip](https://bitbucket.org/photocrati/nextgen-gallery-reset/get/default.zip)
 * To install and activate, go to Plugins > Add New … Upload Plugin
    To use, go 
   to Tools > NextGEN Gallery Reset
 * We do not offer specific support for the Reset Tool plugin as is but it can help
   in many circumstances, please let us know if it does.
 * Thanks!
 * – Cais.

Viewing 1 replies (of 1 total)

The topic ‘Your Plugin isn’t working’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/your-plugin-isnt-working/#post-8552430)
 * Status: resolved