[resolved] Your PHP installation appears to be missing the MySQL which is required for Word (8 posts)

  1. onfourwheels
    Posted 9 years ago #

    Hi there,

    I am trying to install WordPress onto my website. I have modified the wp.config.php file with my DB info, including changing the localhost entry, which is required by my website host. But even when I had the localhost untouched I had the same problem. When I go to install.php I am greeted by this message:

    Your PHP installation appears to be missing the MySQL which is required for WordPress.

    I am confident my information is entered correctly in the config file, but here it is.

    // ** MySQL settings ** //
    define('DB_NAME', 'malzy'); // The name of the database
    define('DB_USER', 'malzy'); // Your MySQL username
    define('DB_PASSWORD', 'xxxxxxxxx'); // ...and password
    define('DB_HOST', 'mysql35.secureserver.net'); // 99% chance you won't need to change this value (the above host is given to me when I login to to db info through the control panel for my website, under the name "Host Name")

    My site is on a Windows server. I am on a Mac using the latest version of Safari.

    Would somebody help me figure out what's going on?

    Thanks in advance.

  2. vkaryl
    Posted 9 years ago #

    Well, mysql is generally not normally available on windows hosting. You probably need to check with your host to see if they can make it available; if not, then you'll need to move to linux hosting, as wordpress won't run on any other database flavor.

  3. TonySt
    Posted 9 years ago #

    It appears you do not have MYSQL.

  4. onfourwheels
    Posted 9 years ago #

    I do not have MYSQL, even though I can set up a MYSQL database directly through my websites control panel? It's not that I'm doubting you - I'm the db newbie, after all - I'm just amazed that my hosting company would offer up a option that I couldn't use. Although stranger things have happened...

    Thanks vkaryl and TonySt

  5. vkaryl
    Posted 9 years ago #

    Hiya.... yup, it's a definite conundrum. Try getting a straight "yes, mysql IS available" or "no, it's not available unless you have linux hosting" out of your support staff....

  6. xenobia
    Posted 9 years ago #

    If you're using godaddy for hosting, make sure your account type is PHP. ASP is their default. See the post a little bit down in the installation section.
    Another user and I figured it out today & he/she left great instructions for fixing it!

  7. onfourwheels
    Posted 9 years ago #

    I have gotten that straight answer, and it is yes, their Window servers do support MYSQL. So I made another inquiry to see if they can figure out why I can't get WordPress to work. Do you, or anybody else on this forum, have any other ideas on what may be happening?

    Again, thanks for the response vkaryl.

  8. onfourwheels
    Posted 9 years ago #

    Thanks xenobia. As soon as I read your reply, my email chimed in with a response from GoDaddy.com. Here's what they said:

    "Thank you for contacting customer support. Unfortunately, PHP is only supported in safe mode on Windows hosting plans. For full PHP support, you will need the change your hosting operating system to Linux. To modify the operating system of your hosting account, follow the instructions below:..."

    This puts me in a conundrum because I sub-lease some of my server space to a client so he can post pictures to his Ebay auctions. When I first opened my Godaddy account, I had selected the Linux/PHP servers because I have a natural aversion to all things Microsoft. However, when my client had me do some Ebay posting, we discovered that, for some unknown cosmic reason, the GoDaddy Linux servers clashed with Ebay servers, which resulted in pictures not showing up reliably, and that the only way to fixed the problem was to switch over to the Windows server. *Grimace*

    So it looks like I'll need to open another domain. Thank God Godaddy's reasonable.

    Thanks to all.

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