Your latest update crashed my wordpress and gives 500 error

  • Resolved facter

    (@facter)


    8 years ago

    I just upgraded this plugin and it immediately crashed my wordpress with 500 errors. Disabled in the backend and yep, sure enough your update kills the site.

    Fix this.

    I dont want to have to sign up to your site just so you can get traffic. You should be offering support here like every other wordpress developer.

Viewing 12 replies - 1 through 12 (of 12 total)
  • S

    (@scottflo)

    8 years ago

    I’ve found the same thing, rolled back to a previous version that I had locally (6.5.0). Hopefully a fix will be put out VERY soon. I’ve no idea what reason there’d be for breaking, I’m no developer.

    docoptic

    (@docoptic)

    8 years ago

    Same thing here. The newest update crashed my site. @scottflo can you please send me a link to version 6.5.0??

    S

    (@scottflo)

    8 years ago

    @docoptic I’ve put the zipped plugin in my Dropbox, link below. I’ll remove it once a fixed version is released. This is of course several versions behind, but unfortunately I don’t have a more recent one.

    Download link

    docoptic

    (@docoptic)

    8 years ago

    @scottflo You’re a lifesaver. Thank you!

    S

    (@scottflo)

    8 years ago

    From the ARVE support forum:

    Nico (Dev): “Thanks for sending me the error logs, the problem is your theme. Your theme uses a very old version of the TGM-Plugin-Activation class that not takes into account others, using the class as well (like the new ARVE version 7). Please contact the author of your theme and ask about updating the theme with it. You could also manually replace the /inc/class-tgm-plugin-activation.php file with the one from the latest release to fix this error yourself.”

    Replacing that file fixed it for me, with the site working after updating the plugin.

    The previous download link is no longer valid, this link is from the official site for 6.5.0.

    • This reply was modified 8 years ago by S.
    budy74

    (@budy74)

    8 years ago

    Same thing here. Any news? In the meanwhile I deactivated the plugin.
    If it helps this is the PHP Fatal Error in Apache logs that break WordPress:

    PHP Fatal error: Call to protected method TGM_Plugin_Activation::is_tgmpa_page() from context ‘XT_Extensions’ in [..]/wp-content/themes/goodnews/lib/extensions/extensions.class.php on line 412, referer: http://www.[..]

    S

    (@scottflo)

    8 years ago

    @budy74 try updating the class-tgm-plugin-activation.php file, link to the latest version is in my previous comment.

    BigBob22

    (@bigbob22)

    8 years ago

    I just installed the old version from the link above and the site is back up. Thanks ScottFlo

    Plugin Author Nico

    (@nico23)

    8 years ago

    Thanks ScottFlo for passing the info here.

    Here is a detailed answer why this is happening, how to fix this. Note this is not my fault.

    Plugin Author Nico

    (@nico23)

    8 years ago

    Renamed the above link so its easier to find.

    yesorcayes

    (@yesorcayes)

    8 years ago

    my site auto-updates plugin, then again the site have terrible 500 error. Please fix this as soon as possible.

    Plugin Author Nico

    (@nico23)

    8 years ago

    I can not fix is its because other theme or plugin authors use horrible outdated version of the TGMPA class! You have to fix this yourself or ask them to fix it and I told you how in the link I posted above.

    To get into your site you need to delete the plugin from the plugins directory, also told in the link above.

Viewing 12 replies - 1 through 12 (of 12 total)
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