Support » Plugin: DuracellTomi's Google Tag Manager for WordPress » “Your google ads tag is missing product id”

  • Hi,

    I have all of my tracking from GA and dynamic remarketing configured through your plugin and its great. Only one issue, and that is in my google ads account > tools > shared library > audience manager > audience sources…my google ads tag is showing 1 critical issue – your google ads tag is missing ‘product id’?

    I have checked on my site with tag assistant and I am able to see the product id, so I am completely confused why this isnt being passed through to google ads. The remarketing box is ticked under basic data > ad words. Is there something else I should be doing here?

    Your help is much appreciated!

    Many thanks,

    Ricky

    The page I need help with: [log in to see the link]

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  • Plugin Author duracelltomi

    (@duracelltomi)

    Hi Ricky,

    I have seen similar reports in some Google Ads accounts and as you have seen: I haven’t been able to see why Google Ads is not seeing a product ID 🙂

    Perhaps you should contact the local support team of Google Ads and ask for help:
    https://ads.google.com/home/contact-us/

    If they can provide any more in depth detail, I am happy to change the code of this plugin to support proper tracking.

Viewing 1 replies (of 1 total)
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