Support » Plugin: WooCommerce Payments » Your Card was Declined Error Mastercard iPhone 11 Safari

  • Resolved andygabc

    (@andygabc)


    I have a customer who orders from us every week for the past 9-weeks, and every week he is getting a ‘your card was declined’ error with his USBank Mastercard that he tries submitting payment on his iPhone 11 safari browser. Every week he needs to use his debit card and the payment processes successfully. The customer successfully uses his card for other online transactions and confirmed with his bank that his account is in good standing, there are no declined transactions, and he has ample available credit. I don’t receive any failed trxn details in the woocommerce orders page. Could someone help me troubleshoot this?

    The page I need help with: [log in to see the link]

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