Hater converted to lover

  • zorzal

    (@zorzal)


    5 years, 7 months ago

    <!– wp:paragraph –>
    <p class=””>Got hooked. Incredible support, solid functionality and many fully packaged use cases convinced me.</p>
    <!– /wp:paragraph –>

    • This topic was modified 1 year, 4 months ago by zorzal.
    • This topic was modified 1 year, 4 months ago by zorzal.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Steph Wells

    (@sswells)

    5 years, 7 months ago

    Hi there,

    I’m sorry that Formidable didn’t work out for you. Perhaps we didn’t make it very clear in your support ticket that a View is required to use the new add-on that allows view to be exported to CSV. The basic shortcode for showing data in a table isn’t the best option for large data sets. The best solution for the problems you had was to create a view in order to get all the flexibility you needed. I’m unclear on why you weren’t interested in creating a view in order to get all of the benefits you needed.

    I hope you are able to find a solution that better fits your needs. But since you purchased again, I strongly recommend that you create a view. It can be paginated, sortable, and exportable.

    P.S. You can export without a view too if you use the Formidable -> Import/Export page.

    Thread Starter zorzal

    (@zorzal)

    5 years, 7 months ago

    I am also sorry that Formidable doesn’t work. Just to clarify, however, the order of breakage was as follows:
    * Google tables were the best solution. Oooops, they don’t work with repeaters (not written ANYWHERE in your marketing materials or documentation)
    * OK, we can create a view. Ooops, it doesn’t work either, because multi-choice checkbox answers that contain spaces break the view
    * Dang, well, let’s just use the short code to embed the export on a page. Ooops, they don’t work with repeaters

    Just as it was with your support interactions, selecting the one use case that works somehow, out of many, and ignoring the history of all attempts, is like claiming that there is no such thing as global warming, because yesterday it was really cold somewhere. Almost like responding “It’s got to be one of your other plugins or theme” (which wasn’t the case either).

    Death by too many “Oooops”

    • This reply was modified 5 years, 7 months ago by zorzal.
    Plugin Author Steph Wells

    (@sswells)

    5 years, 7 months ago

    I’m looking at your tickets, and it looks like you didn’t respond to Laura’s question about your view content. It seems that your HTML in the view had some errors and caused HTML issues on the page. I can assure that that a view is the solution you need for this.

    If you decide you’d like to try this again, feel free to open a ticket so we can help you sort out the HTML issues with your view.

    • This reply was modified 5 years, 7 months ago by Steph Wells.
    Thread Starter zorzal

    (@zorzal)

    5 years, 7 months ago

    Mmm… until the next “Oooops”? What will be the next undocumented defect that I will find and your company will refuse to address?

    Nah… Thanks but no thanks, I prefer to spend my time looking at WPForms, or any of the other worthy competing plugins (sigh, I should have gone for the most popular instead of Formidable…)

    But so be it, having had to pay already to keep the whole wasted effort working, I have plenty of time to do that.

    PS: The html issues had been already addressed, with no benefit.

    Good bye

Viewing 4 replies - 1 through 4 (of 4 total)
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