Support » Plugin: Affiliates » You have entered an incorrect reCAPTCHA value.

  • Resolved germantogo

    (@germantogo)


    Hello!

    I have installed the “Affiliates reCaptcha” extension and since then, the recaptcha shows below my affiliates sign up form. Users have to check the case confirming “I’m not a robot”. However, when I do this, I receive the message “You have entered an incorrect reCAPTCHA value.”.

    My website is a membership website and I found out that the error only occurs when a new user is created through the affiliate form. When an existing user signs up as an affiliate, the recaptcha works fine.

    What can I do? I already entered the right security keys in the backend.
    I asked the question in the “Affiliates reCaptcha” support forum, but it seems inactive.

    Many thanks,
    Juliane

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