Support » Plugin: iThemes Security (formerly Better WP Security) » “You Have Been Locked Out – Error.”

  • My site has been working fine up until at least a couple of weeks ago, but randomly checked the ‘register’ page on my site today and this page shows up saying “YOU HAVE BEEN LOCKED OUT.
    error”

    There’s an image of a side eyed laptop looking that shows it’s stock from iThemes Security.

    Any idea what has happened?

    (Also, if I’m logged into my admin account, the issue does NOT occur). Any advice??

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • There have been a couple of changes in the latest iTSec plugin releases that may affect this (lockouts and IP detection).

    Not exactly sure what is happening. https://www.domain.com/register is usually not a default WP registration URL AFAIK. The default WP registration URL is https://www.domain.com/wp-login.url?action=register which seems to be working fine on your site.

    The default “ERROR” msg (which can be customized) indicates a HOST (IP) lockout. Usually a HOST lockout is triggered by too many invalid login attempts or too many 404’s within a certain time period.

    Is the iTSec plugin 404 Detection module enabled ?

    Anyway, without any further information it’s hard to figure this out.
    It could be a bug. It’s probably best to have a look at the iTSec plugin Logs page.

    To prevent any confusion, I’m not iThemes.

    • This reply was modified 1 month, 2 weeks ago by nlpro.

    Ah, it seems it wasn’t about the WordPress register page after all.

    I just noticed your link seems to be working fine now. Apparently resolved by doing a HTTP redirect (302) to a “subscription” page.

    Thanks for sharing that solution with the community (not) 😉

    Heh – I haven’t had any time to bother trying to fix it… so if it is in fact fixed, then it resolved itself somehow… strange and great! Haha

    If no changes were made to resolve the issue, chances are the issue will return in the future. Anyway this topic should be marked as Resolved for now.

    • This reply was modified 1 month, 1 week ago by nlpro.

    Im having this same issue. Ive checked an article on iThemes about fixing 404 lockouts but we do not have any. I’ve had multiple customers tell us they have had the lock out screen pop up for no reason.

Viewing 5 replies - 1 through 5 (of 5 total)
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