Support » Fixing WordPress » You don't have permission to access /wp-admin/ on this server. Additionally, a

  • Resolved rasamalai


    I was making a css style font file with the plugin anyfont and now I get this error:


    You don’t have permission to access /wp-admin/ on this server.

    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

    Apache/2.2.21 (Unix) mod_ssl/2.2.21 OpenSSL/0.9.8e-fips-rhel5 mod_fcgid/2.3.6 Phusion_Passenger/3.0.9 mod_bwlimited/1.4 Server at Port 80

    I’m locked out of the dashboard, the website wont load and I don’t know what else to do.

    I had been having some funky sounding user IDs made up a good while ago so I changed my sites permissions and installed plugins to keep track on activity (etc) I deleted all the users right away and I just changed some file/directory permissions to see if I could log into dashboard but that didn’t work. I also deleted the anyfont plugin I was using when this happened but that didn’t fix it either.

    I’m just learning and don’t know much about coding or elaborate web savvy things. Thank you very much for any kind help in advance,

    Warm greetings from México, Claudia Liliana/rasamalai

Viewing 15 replies - 1 through 15 (of 15 total)
  • Ooops, it comes to mind that I’ve also just updated a SmartYoutube plugin. But also deleted it and that didn’t fix it, I can log into CPanel, but Im just learning my way there (very very slowly)



    Forum Moderator

    – switching to the Twenty Eleven theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    Thank you!!! I think it’s front end, maybe o.O?

    I’ll try it right away 😀

    OK, I’ve changed both the plugins folder name and the theme’s folder name, renamed the 20-11 theme folder wpfolio, but that didn’t fix it 🙁
    I use File Manager, I’m a bit lost in phpMyAdmin,



    a “Forbidden You don’t have permission to access /wp-admin/ on this server.” is usually in reference to being block via .htaccess or some other server related block. FTP in and go to the wp-admin folder. BACKUP any .htaccess file you find, but then delete it from the server. If there isn’t one in the wp-admin folder, go one level up and look there. After you remove the .htaccess files, try again.



    Forum Moderator

    renamed the 20-11 theme folder

    No! Rename themes/wpfolio to themes/wp-folio-old and leave the themes/twentyeleven folder alone.

    OK! Sorry, didn’t know that, I’ll leave 20-11 alone.

    by back up do you mean download it? Then delete it?



    Yes… download the file locally so you can put it back if needed. But delete it off the server.

    OK I’ll get on it, I have a lot of them. One must be hidden because on search it points to a folder that’s empty.
    Thank you very much for the follow up,BRB.



    There shouldn’t be a lot of .htaccess files. One on the root is the most common scenario. Sometimes you’ll have one in the wp-admin folder. If you have a lot of them, you may want to look into WHY… that’s very unusual.

    And, any file with a . in front of the filename is “hidden” on servers by default. A typical FTP program should be able to see them. If not, check the settings of the FTP program to see if you can hide/show hidden files.

    OK, thank you! I’ll look into that

    OK The site was disabled by Site5 because they said it was using too much CPU. I deleted the anyfont plugin, which seemed to be the problem and hopefully that will fix it.

    Thanks wpismypuppet.

    I just got locked out of my WP site until I followed your advice to delete the .htaccess file.

    So simple! Just wasted a few hours following other advice on the web.

    i am going to try the suggestions listed above; however if there is no progress i will report back..
    thank you

    ok so,nothing has helped and i am gong to need a installation for dummies because i dont want to cause any more harm then i have already the good news is that i did BACK UP my wordpress files that is holding everyting to my website, i just dont know how to re-install to bring it all back up

    signing off, screwed up big time
    jazzisNOTinme tonight.

Viewing 15 replies - 1 through 15 (of 15 total)
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