Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » You do not have the correct permission

  • Resolved Vakantie Ameland

    (@christianebuddy)


    Since the latest update of the plugin something strange is happening.
    When I add images in the backend by scanning the folder for new images, images are added but this is the message with every added image.

    You do not have the correct permission

    That’s very strange because I’m logged in as admin and when trying to reach another backend page in a new browser tab I do have access to it.

    Even doing it after a fresh login does give this message, so it’s not the duration of login which is the problem. The final result is that the thumbnails in the backend are not created.

    https://wordpress.org/plugins/nextgen-gallery/

Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter Vakantie Ameland

    (@christianebuddy)

    And when creating the thumbnails with the dropdown function on the page I’m completely logged out with this message

    A failure occurred

    And the login form beneath this message for every “not” created thumbnail appears

    Thread Starter Vakantie Ameland

    (@christianebuddy)

    To login again I’ve to delete the cookies from the site. Or use another browser.

    Thread Starter Vakantie Ameland

    (@christianebuddy)

    Seems like deactivating all plugins and reinstalling nextgen-gallery and then activating all of them solved these issues

    Thread Starter Vakantie Ameland

    (@christianebuddy)

    And the problems are back after adding some images again, so this is not resolved

    Thread Starter Vakantie Ameland

    (@christianebuddy)

    When I tried this in another browser (Chrome instead of Safari) this is the message after a while making thumbnails

    Bad Request
    
    Your browser sent a request that this server could not understand.
    Size of a request header field exceeds server limit.
    Cookie
    /n

    The Server setting is

    LimitRequestFieldSize 65535

    This should be enough 😉

    Somehow a cookie gets corrupted making thumbnails and the consequence is I get logged out so making the thumbnails fails

    Plugin Contributor photocrati

    (@photocrati)

    @vakantie Ameland – I believe this may have to do with a very large cookie being created which we are looking into as it is a very rare issue that needs some in-depth review to sort out. Unfortunately I do not have an ETA for this to be corrected at this time …

    – Cais.

    Thread Starter Vakantie Ameland

    (@christianebuddy)

    Yeah seems like it. In both the reverse proxy server and web server I now have put these variables to prevent header troubles, so there is no header issue because of server settings.

    LimitRequestFieldSize 65536
    ProxyIOBufferSize 65536

    Still the error appears after some time creating thumbnails, even after disabling all other plugins so there must me something in the nextgen-gallery creating the cookie. Hope you find the culprit.

    Best wishes and happy new year 2016

    Plugin Contributor photocrati

    (@photocrati)

    @vakantie Ameland – We are getting closer to sorting this out …

    … thanks, and a very Happy and Prosperous New Year to you, too!

    – Cais.

    Thread Starter Vakantie Ameland

    (@christianebuddy)

    With the update to 2.1.23 the Bad Request message is gone

    Still there is You do not have the correct permission and A failure occurred

    Plugin Contributor photocrati

    (@photocrati)

    @vakantie Ameland – What are the specifics of those messages?

    – Cais.

    Thread Starter Vakantie Ameland

    (@christianebuddy)

    When making 50 new thumbnails

    You do not have the correct permission occurs after a while on 2/3 of the process

    And then when trying to complete the rest this message occurs

    Unexpected Error and then I’m logged out

    I have to remove the cookies and login again

    Plugin Contributor photocrati

    (@photocrati)

    @vakantie Ameland – Still sounds like a resource limit is being hit … we’re still working on the cookie issue which might be involved with your site’s specific issue as well.

    – Cais.

    Thread Starter Vakantie Ameland

    (@christianebuddy)

    Well the cookie problem is still there, I can only see it in Chrome, in Safari I just get logged out. A lot of X-Event cookies are stored when making thumbnails or scanning folder for new images

    Even increasing these parameters does not solve the issue

    LimitRequestFieldSize 131072
    ProxyIOBufferSize 131072
    Plugin Contributor photocrati

    (@photocrati)

    @christianebuddy – We are still looking into the cookie issue and may have it resolved for the next release of NextGEN Gallery … unfortunately at this time, the only work-around we have seen have some moderate success is to clear the browser cookies each time this happens.

    – Cais.

Viewing 14 replies - 1 through 14 (of 14 total)
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