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[Resolved] You do not have sufficient permissions after update to 3.4.2

  • jpedroza2k

    @jpedroza2k

    I ran the update on three of my sites that use the same database, but with different prefixes. They do, however, share a common authentication table. The two that have the different prefix are giving me the error:

    You do not have sufficient permissions to access this page.

    This is after I login, and on every page in the dashboard. I have verified my permissions are set, and I can log into the one that is the default authentication table, just not the other two.

    Is anyone else seeing this? I have searched the forums and Google, but no love so far.

Viewing 15 replies - 1 through 15 (of 18 total)
  • esmi

    @esmi

    Forum Moderator

    Try:
    – switching to the Twenty Eleven theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

    – running the upgrade manually via wp-admin/upgrade.php

    jpedroza2k

    @jpedroza2k

    I forgot to mention, I have tried disabling all the plugins across all three sites as well, and no luck there either. There are no errors in the logs for any of the sites either.

    jpedroza2k

    @jpedroza2k

    switching to the Twenty Eleven theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    I tried this, but the same error still shows. Also, the live site showed a white screen.

    – resetting the plugins folder by FTP or phpMyAdmin.

    I did this on all three sites, so that none of them had any plugins loaded.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

    Same error

    – running the upgrade manually via wp-admin/upgrade.php

    Shows “No update required”

    edit: fixed typo

    esmi

    @esmi

    Forum Moderator

    Do you have a pre-upgrade database backup?

    jpedroza2k

    @jpedroza2k

    Sadly, no. The update was run by an over zealous client and the only other copy was a weekly archive last Friday. They made major changes in content that they don’t want to have to redo if possible.

    esmi

    @esmi

    Forum Moderator

    Anything in the error logs?

    jpedroza2k

    @jpedroza2k

    There are no errors in the logs for any of the sites either.

    Nothing in there at all. It seems to be localized to the wordpress environment. I even enabled debugging on the site in wp-config.php and there were two template warnings, no errors. Even fixing the issues with the warnings didn’t help.

    esmi

    @esmi

    Forum Moderator

    Did you reset the plugins using Phpmyadmin?

    jpedroza2k

    @jpedroza2k

    Did you reset the plugins using Phpmyadmin?

    Yes, I didn’t use phpMyAdmin, I used the cli, but same results.

    esmi

    @esmi

    Forum Moderator

    Have all machines using the site had their caches flushed and cookies cleared?

    jpedroza2k

    @jpedroza2k

    Have all machines using the site had their caches flushed and cookies cleared?

    Yes, and we have even tried it on different devices and browsers.

    atgeist

    @atgeist

    I’m having the same issues at 7efitspa.com

    jpedroza2k

    @jpedroza2k

    I’m having the same issues at 7efitspa.com

    Are you running multiple blogs from one authentication and separate prefixes, or is it a single blog?

    atgeist

    @atgeist

    single blog

    esmi

    @esmi

    Forum Moderator

    It’s looking increasing like the database that’s running 2 sit4s may have been damaged during the upgrade. You mentioned one authentication for two sites? Could you elaborate on that? Perhaps it’s the authentication that’s gone pear-shaped.

Viewing 15 replies - 1 through 15 (of 18 total)
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