You do not have permission – WooCommerce Admin

  • Resolved woodypad

    (@woodypad)


    4 years, 5 months ago

    Hi
    found a problem with the new “WooCommerce Admin” plugin.
    In “Admin menu” I have not touched in any way the menu items created by “WooCommerce Admin”, because I want them to be active.

    The problem is that by entering, for example as the shop manager, the “WooCommerce Admin” menu items are visible but cannot be accessed, a message says “you do not have permission”.

    But I didn’t change anything.
    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    4 years, 4 months ago

    Hi @woodypad,

    Sorry, I can’t repeat this on my end. Maybe there will be other reports of this issue. Thanks,

    Thread Starter woodypad

    (@woodypad)

    4 years, 4 months ago

    Hi @northernbeacheswebsites,
    Strange because by deactivating the module, they become accessible again.
    Thanks

    Thread Starter woodypad

    (@woodypad)

    4 years, 4 months ago

    Hi,
    if I deactivate your plugin it goes back to running all.
    Moreover

    For example, some menu blocks that have the “view_woocommerce_reports” permission are not accessible, others are, like woocommerce menu “Reports”

    I also tried another plugin like yours, and everything works.
    I’d hate to abandon your plugin, I really like it.

    Thank you

    Thread Starter woodypad

    (@woodypad)

    4 years, 4 months ago

    Hello,
    Among other things, I realized that the menu item Dashboard does not appear.
    The installation of “WooCommerce Admin” shows a Dashboard page within the Woocommerce menu.

    Obviously it is not shown even when you click on “Add newly added menu items”

    I believe that the issue of permits is also due to this.
    Look at the pictures

    1 – https://www.dropbox.com/s/9pvqd1qb03gm5x9/Menu.png?dl=0
    2 – https://www.dropbox.com/s/wrgqn25x5w8tez2/WP%20Custom%20Admin%20.png?dl=0

    Thank you

    • This reply was modified 4 years, 4 months ago by woodypad.
    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    4 years, 4 months ago

    Hi @woodypad,

    As I mentioned before, the admin menu feature is in beta and we don’t provide support for it. It is difficult to provide support for the free version in these instances because I can’t ask for login access to see what’s going on in your specific environment to be able to reproduce it locally. You are welcome to contribute code to this project if you come up with a solution as the free version is open source. Thank you for your understanding,

Viewing 5 replies - 1 through 5 (of 5 total)
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