Support » Plugin: CookieYes | GDPR Cookie Consent & Compliance Notice (CCPA Ready) » You cannot jump to the cookieyes app after linking the account

  • abbyzhang

    (@abbyzhang)


    Why does my wordpress website re-bind the account after changing the domain name, but I can’t get the settings in the account, and I can’t jump to the cookieyes app after linking the account in the background.

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  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @abbyzhang,

    Greetings from CookieYes!

    Thank you for taking the time to provide feedback on our plugin. We’d be happy to help if you’re having issues with the plugin’s connectivity with the web app. Would you be able to elaborate on the problem further, perhaps with the use of screenshots, to enable us to answer you as soon as possible and possibly offer you recommendations for the best setup?

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