Support » Installing WordPress » You cannot install more than one script in the root directory of a domain.

  • I am using Fantastico to install and each time I get the following message:

    Install WordPress (2/3)

    The installation can not be completed:

    – You cannot install more than one script in the root directory of a domain.

    Click on the browser’s Back button to fix reported errors.

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  • There is only 1 document root per domain (the main thing you are renting from a hosting service). It is usually www or public_html (visible in your hosting admin panel like cPanel or via something like FileZilla).

    Fantastico sees something in that directory and I’m guessing it a previous version of WordPress based on the (2/3).

    Here’s some options I’m aware of to resolve:

    1. If you have nothing of value in the document root (a brand new site that you haven’t done anything with yet) – Just backup the directory then clear it and try the install again.

    2. Start the reinstall and look for the target directory dialogue and have put in a subdirectory like “mywpsite” (knowing to get to your site you would need to type “” in your browser.

    I would do both and then do a redirect on my domain to eliminate the typing of the subdirectory – that’s just me

    Hope that helps.

    I would suggest installing it manually (I believe quite a few people have problems using the web-host installation scrips such as fantastico – I don’t think I’ve ever used it, I always preferred just uploading the files manually).

    It’s very easy to do a manual installation:

    1./ Create a new DB via CPanel. You’ll also need to create a user account for the new DB (and also you’ll need to associate that username account with your new DB – there’s a drop-down list in CPanel for this locate within the same place that you created the new user account. Select the DB & then select the user account to link it to & press save)

    2./ Go to your website root folder on your server. Upload the WP core zip file into your (empty – apart from anything the web-host may have put in there) root folder & unzip it by pressing “extract” in the CPanel toolbar which should be located at the top of the page (note: delete the zip file once that you’re sure it’s installed OK & you no longer need them, as it’s not good to leave them and they use up space)

    3./ open up wp-sample.php & add in the details of:
    – your new database name
    – your new database user
    – your new password for that database

    then go down to the bit that has a link to get your “Authentication Unique Keys and Salts”. Copy the link and open up that link in a new web browser tab, and then copy & paste each of the 8 keys one-by-one into your wp-config-sample.php

    Press “save” and close wp-config-sample.php

    – Rename the wp-config-sample.php file name (remove the “-sample” bit & re-save)

    That’s it! your site should now be ready for you to log into & start having muchos fun!

    Cheers, Karen

Viewing 2 replies - 1 through 2 (of 2 total)
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