Support » Theme: Advance Portfolio » “you are probably offline”?…

  • Hi. No idea: is it the theme or is it wordpress itself?

    It happened third time already (when I update after just 1-2 new entries this problem diôes not appear):
    I correct /add in/to an existing post (images & words). I spent quite an amount of time for the work (several/many/all entires at once) & then see above a pink line “you are probably offline” and see right upper conner non-stop “saving/ updating” (not active).
    BUT I AM ONLINE!!! I checked other websites AND internet – all IS ONline!

    Only “preview” is active BUT!
    When I click at it it gives NOT preview!
    Either it just does nothing OR it opens a new tab “generating preview” which ENDLESSLY is turning around and generating NO preview?!

    If I try to renew the website ALL MY WORK DONE is lost!!!

    Pls, help with that IF it is the theme.
    If not – pls, tell me what to do.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Theme Author themeshopy

    (@themeshopy)

    Hello,

    Could you elaborate on the query, exactly what you want to do on the site? You can also send us the query in your language.

    Thanks.

    Thread Starter artistirena

    (@artistirena)

    Hi.
    1 – I cannot do it in my language cause I am not used to work with my language it this matters.
    2 – I would not know WHAT MORE can I tell you???? HOW explain MORE CLEARLY “what I want to do”?! I WROTE what I /not want but do) – namely add new entries in an exsiting “Post”. AND can not update.

    theme Advance Portfolio

    I correct smth. in or add new entries into an existing post (images & words). F. ex. in “PAINTINGS various periods”.

    When I do it with SEVERAL new entries (words AND images) – WITHOUT updating EACH ONE SEPARATELY – then I see above a pink line “you are probably offline”.
    And see in the right upper conner non-stop “saving/ updating” (not active, grey).

    BUT I AM ONLINE!!!

    Only “preview” is active. BUT!
    When I click at it it gives NO preview! –

    Either it just does nothing
    OR
    it opens a new tab “generating preview” with circle lines shown ENDLESSLY turning around generating NO preview.

    I can not “elaborate” more then that!
    I hope NOW you can understand “my language”.
    Thank you in advance for fixing this bug with which many users have problem.

    Theme Author themeshopy

    (@themeshopy)

    Hello @artistirena,

    We have checked our theme but it does not have this issue but when we disconnect our internet then this problem occurs. Now, it is clear that this issue will appear when you have an internet connection problem.

    Thank You.

    Thread Starter artistirena

    (@artistirena)

    NO! I DO have internet connection when this p^happens – I INSTANTLY checked the connection AND other websites. ALl was working.
    Besides I AM NOT ALONE who is having this issue.

    Theme Author themeshopy

    (@themeshopy)

    Hello,

    We have checked our theme but there is no such issue but the issue is because of the Internet connection. Please check your internet connection.

    Thank You.

Viewing 5 replies - 1 through 5 (of 5 total)
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