“you are not currently logged in”

  • Resolved alexedgar

    (@alexedgar)


    4 years, 1 month ago

    Hi, I have tried clearing the cache on my browser and on WordPress. Clicked all the relevant checkboxes I can find, and unchecked them again.

    My free learn press course with unlimited access is not letting users in to do the course.Instead, I get the message “you are not currently logged in.”

    What can I try next?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support brianvu-tp

    (@briantp)

    4 years, 1 month ago

    Hi,

    Which LearnPress version are you using?

    Thanks

    Thread Starter alexedgar

    (@alexedgar)

    4 years, 1 month ago

    Version: 4.1.6.8 on WP 6

    Plugin Support brianvu-tp

    (@briantp)

    4 years ago

    Hi,

    Please try to disable each plugin on your site to check and enable the debug log of WordPress to find the cause of the problem.
    You can read the guide here: https://wordpress.org/support/article/debugging-in-wordpress

    Thanks

    Thread Starter alexedgar

    (@alexedgar)

    4 years ago

    I will do that and come back to you. Thanks you! No new plugins for ages – it may have been an update on an old one though. I will probably need advice on the debug report too -_- so please don’t close this thread too quickly. 0.0

    Plugin Support brianvu-tp

    (@briantp)

    4 years ago

    Hi,

    Do you find anything?

    Thanks

    Thread Starter alexedgar

    (@alexedgar)

    4 years ago

    Well, I can’t see how to generate a debug report. Have almost no plugins.

    But it is a plugin. Narrowing things down…WP Hardening v1.7.5.1 Latest update obviously clashes.

    Deactivated…It works! Learnpress is working again.

    Do you recommend deleting or simply leaving deactivated for a few months? (I am an IT primitive, so all help is relevant.)

    Thanks for your help!

    Plugin Support brianvu-tp

    (@briantp)

    4 years ago

    Hi @alexedgar

    Please try to disable this option https://prnt.sc/xl1Qox4xXIOa of the WP Hardening plugin.

    Thanks

    Thread Starter alexedgar

    (@alexedgar)

    4 years ago

    Thanks, I’ve got a second security plug running too, so will just move on for now…

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘“you are not currently logged in”’ is closed to new replies.