Support » Plugin: WP Forms Signature Contract Add-On » “You are not allowed to sign this agreement” Issue

  • Resolved More Pourata



    I’ve created a stand-alone document but when I visit and fill that, it shows me “You are not allowed to sign this agreement” error immediately on a white blank page. I just couldn’t find any solution for that. Any thoughts?

    Thanks in advance.

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  • Did you solve this problem?

    Plugin Author approveme


    Hey @pourata & @ozelle0!

    The team here at ApproveMe seems to owe you a big apology!

    Some time ago, you submitted a request for information on the support forum…and never received an answer back.

    I am so sorry for this!

    We assume that because our website has awesome contact and support features that all of our customers would use it instead. This was an incorrect assumption on our part! As a result, we never check the responses on the WP forum so you haven’t received the support you deserve. I’m sorry we’ve let you down!

    You’re probably thinking “why respond now”?

    Because we’d like to make it right! Rather than sweeping your previous questions under the rug, we want to take responsibility for our mistake and see what we can do for you.

    So, if you still have that question burning in your mind, if you still have feedback for us or if you want to have a conversation about anything at all:
    please click here and I’ll be with you as soon as humanly possible!

    Thanks again for your understanding.

    I hope you have a terrific day and I look forward to hearing from you soon! 🙂

    Customer Happiness Engineer

Viewing 2 replies - 1 through 2 (of 2 total)
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