Support » Plugin: Yoast SEO » Yoast update failed, and then Yoast disappeared!

  • Resolved poimandres

    (@poimandres)


    Hi.

    Yoast needed an update today. I clicked ‘Update’ on the Plugins page. The update failed. An error message appeared, saying something like this:

    “The Yoast update failed. It has been inactivated.”

    However, I can’t find Yoast anywhere. It’s neither on the ‘Plugins > All’ page nor on the ‘Plugins > Inactive’ page. When I click on ‘Posts > Add new’, none of the boxes for Yoast appear. Basically, Yoast has completely disappeared from my site!

    Also, there’s now an error on every WordPress page, saying:

    “An automated WordPress update has failed to complete – please attempt the update again now.”

    When I click on it, I am taken to my WordPress Updates page, but I see that WordPress is up to date.

    I searched for this error message online and learned that I am supposed to delete a file called ‘.maintenance’ using FTP. Is that right?

    Please help! It looks like the Yoast update failed and broke my site!

    I should mention that this is the first problem I’ve had with Yoast despite using it for years. It’s a good plugin.

    • This topic was modified 3 weeks, 2 days ago by poimandres.
Viewing 6 replies - 1 through 6 (of 6 total)
  • I have the same problem and it won’t re-install

    Hi.

    Can we get a reply, please?

    I restored my website to before i updated Yoast and it’s ok now, although I can’t update Yoast until there is another update

    Hi.

    I’ve been waiting for over five days for a response. Can anyone help, please?

    Plugin Support Pcosta88

    (@pcosta88)

    Hi @poimandres
    We are not sure why that happened but re-installing it manually should resolve the issue. You can find the guideline here: http://kb.yoast.com/article/34-how-can-i-update-my-premium-plugin#manual. When you re-install manually you may be prompted to overwrite files. Agree to it. Yoast stores all the data in the database so overwriting files won’t cause the data to disappear. In addition, when you re-install it all the SEO data is expected to return.

    @miltra70
    If you are still experiencing the issue per the forum guidelines, we ask that you please create separate topics for the issues you are experiencing. That way itโ€™s easier to track issues and provide assistance on your specific concerns on your specific site. Plus, you will get your own alerts for the issue rather than someone else’s. You may make a new topic here: https://wordpress.org/support/plugin/wordpress-seo/#new-post. Thanks!

    @pcosta88 thank you, it’s the first time I have had an issue, so wasn’t sure what to do, i sorted it out though, by reinstalling previous version of my website and only updated Yoast when it had a new update, so all up to date and good thank you for your help ๐Ÿ™‚

Viewing 6 replies - 1 through 6 (of 6 total)
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