Plugin Support
Suwash
(@suascat_wp)
@maryam1224
We’re sorry that you are experiencing problems that might be caused by our plugin!
We expect few more information about your setup. This might help us replicate the issue on our end:
1. Can you confirm you are using the most recent Yoast SEO, v15.8?
2. Are all your non-Yoast plugins and themes also updated?
3. Can you confirm you are using WordPress 5.6.1?
4. Are you seeing any JavaScript errors in your browser console? To know how to check the errors, please refer: https://yoast.com/help/how-to-find-javascript-errors-with-your-browsers-console/
5. Is this issue occurring when you save the Yoast SEO settings or when you edit/update the page.
We look forward to hearing from you.
Hello and thanks for the fast reply,
1. Yes
2. Yes
3. Yes
4. In the console I see the following errors:
Uncaught TypeError: erroredFunction is null
and
Uncaught TypeError: this.el is null
Thanks for sharing the relevant information with us. To make sure that anything on your website isn’t interfering with Yoast SEO, we’d like you to please perform a conflict check. This will help us narrow down the exact cause and determine what the next steps are while saving you time.
You can find the conflict check guide here https://yoast.com/help/how-to-check-for-plugin-conflicts/
Hello and thank you again for your reply.
When I try to enable the troubleshooting mode with the health pluging, I get the following error unfortunately:
We were unable to copy the plugin file required to enable the Troubleshooting Mode.
Hi,
Since you are having difficulties with the troubleshooting mode of the Health Check & Troubleshooting plugin, would it be possible for you to test this out on a staging site instead?
Also, based on your description of the issue:
Unfortunately we cannot save changes to your SEO settings while you are working on a draft of an already-published site. If you want to save your SEO changes, make sure to click ‘Update’, or wait to make your SEO changes until you are ready to update the site.
It sounds like you are editing Yoast SEO with Elementor, is this correct? Are you not able to click on the ‘Update’ button on the Yoast sidebar as per in this article — https://yoast.com/help/how-to-use-yoast-seo-in-elementor/
We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.