Support » Plugin: Yoast SEO » Yoast Meta Box Blank

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support jerparx

    (@jerparx)

    Hi @nickolo,

    Can you please share the entire Javascript error on your console?
    Also, can you please confirm if you are using the latest Yoast SEO version which is 9.3?
    What WordPress version are you using?
    Does the issue happen even with the default WordPress theme like Twenty Seventeen?

    We look forward to your response.

    nickolo

    (@nickolo)

    Hello @jerparx,
    Thank you for your fast reply,
    1. On console i cannot expand the errors ,these are the related javascript errors paths:
    /wp-content/plugins/sidebar-image-banner-ads/js/admin.js?ver=4.8.8
    /wp-content/plugins/sidebar-image-banner-ads/admin_widget.css?ver=4.8.8
    /wp-content/plugins/sidebar-image-banner-ads/js/admin.js?ver=4.8.8
    /wp-content/plugins/sidebar-image-banner-ads/admin_widget.css?ver=4.8.8
    screenshot link: https://drive.google.com/file/d/1QmL9MoV2oL6z67aUSrqh0SxXAsIQ-t-T/view?usp=sharing
    2. Yes i have the latest yoast seo 9.2 version installed.( no yoast updates appears to be available in plugin page)
    3. WordPress version: 4.8.8
    4. Yes the issue appears with a default wordpress theme active, i have tried it in troubleshoot mode with health check plugin.
    The issue appeared since i have transferred the Multilingual content of the website from old plugin qtranslatex to WPML, but the issue seems to not be related to WPML.
    Thank you
    Nicolò

    Plugin Support jerparx

    (@jerparx)

    Hi @nickolo,

    There was a reported issue regarding an empty metabox on WP 4.8.x and Yoast 9.2.x which you can read here. The issue is expected to be fixed when you upgrade your plugin to Yoast SEO 9.3.

    If the update is not showing in your Plugins area, try going to Dashboard > Updates > click on ‘Check Again’.

    Alternatively, you can manually update your plugin via FTP by following the steps here. Manual installation will not affect your current Yoast settings. You can download the latest Yoast SEO plugin from this link: https://wordpress.org/plugins/wordpress-seo/advanced/

    nickolo

    (@nickolo)

    Updated yoast seo to 9.3 version, this solved the issue! 🙂
    Thank you for your time and help
    Best Regards
    Nicolò

    Plugin Support jerparx

    (@jerparx)

    Thanks for the update Nicolò!

    We are glad to know it resolved the issue!

Viewing 5 replies - 1 through 5 (of 5 total)
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