Support » Plugin: YITH WooCommerce Product Gallery & Image Zoom » Yith Zoom magnifier shows loading and slider not working

  • tezizone

    (@tezizone)


    Hi

    I have installed boria theme and the plugin comes with the theme. It was working perfectly, i have updated wordpress from 5.5 to 5.5.1 and also woocommerce updated and now the magnifier stop working. Please see the link above…

    Please help ASAP..

    Regards
    Tejinder

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 28 total)
  • nacxo

    (@nacxo)

    I have the smae issue:

    https://princekhalid.com/product/body-tarantino

    Whats the problem??? (at the demo page of the theme the plugin works: http://demo.roadthemes.com/pedona/shop/eleifend-quam-nonumy/”)

    Thanks

    ckr78

    (@ckr78)

    Hi,

    Same issue for me after upgrade to 5.5.1 and Woocommerce 4.5.2 .
    I updated YITH Zoom Magnifier to 1.5.4 and still same problem.

    Thanks

    Plugin Author YITHEMES

    (@yithemes)

    Hello there,

    Thanks for contacting us and we hope you’re doing well 🙂

    We review the process to do zoom and we sent a new version 1.3.19 that should work fine.

    We tested it and works with zoom and also with the gallery images.

    See the following link

    Please update to the last version and let us know.

    Have a good day.

    nacxo

    (@nacxo)

    Hi again, i tested but not works.

    When i put again an old version like 1.3.7 all works again.

    What could be the problem???? What are the diffrenrences between this version????

    Thanks.

    ckr78

    (@ckr78)

    1.3.19 no premium version works for me, thanks !

    qlazev

    (@qlazev)

    Hi @tezizone , I have a sama issue.
    How you fix your website problem ?
    Please share 🙂

    Link my website error : https://philipsbekasi.id/product/lampu-ceiling-31825-17w/

    • This reply was modified 1 year ago by qlazev.
    nminflwd

    (@nminflwd)

    I still have a problem and i use roadthemes monsta theme. Version 1.3.19

    antowus

    (@antowus)

    I am also experiencing the same problem. I have installed the Junko theme and the Magnifier aint working at all, the carousel is not responding at all either. Is there something I am missing?

    Plugin Author YITHEMES

    (@yithemes)

    Hello there,
    hope you are doing well 🙂

    We have been making some tests and for us, it is working correctly. Could you provide us more info in order to try to find the origin of the problem, please? Maybe an error in the browser console or something similar would help to find the problem.

    Let us know any news, please.

    Have a nice day!

    Thread Starter tezizone

    (@tezizone)

    Hi

    I have the latest version the plugin. I have also tried the fresh installation of Boria Theme from Roadthemes, but when I updated the Woocommerce and WordPress, the plugin stop working.

    The error which are comes under the Console

    Issues detected. The new Issues tab displays information about deprecations, breaking changes and other potential problems.
    Go to Issues
    (index):1 Uncaught (in promise) null

    I have the screenshot but dont know how to attach here…. please give me your email i will send the screenshot.

    Regards
    Tejinder

    AliNiyazi

    (@aliniyazi)

    Hello good time
    I have the same problem, neither the slider nor the zoom works.
    Video link:
    https://uupload.ir/view/99tv_1.mp4/
    The latest version is installed

    Regards
    Ali Niyazi

    Thread Starter tezizone

    (@tezizone)

    Hi Greetings

    I have the same problem like “aliniyazi” had

    https://uupload.ir/view/99tv_1.mp4/

    qlazev

    (@qlazev)

    Hi Again @yithemes
    Thanks for you respon.

    I have 2 website with same problem in clima & boria theme, running wordpress 5.5.1.
    Use plugin in theme package, and additional plugin : UpdraftPlus – Backup/Restore, Really Simple SSL, Akismet Anti-Spam & Hello Dolly.
    WPBakery Page Builder : Version 6.2.0
    Mega Main Menu : Version 2.2.0
    YITH WooCommerce Zoom Magnifier : Version 1.3.19

    I get theme from envato element, don’t have purchase code like themeforest (envato market).

    antowus

    (@antowus)

    Hi. My console do not show any errors. The images display with a Loading… banner and the magnifier does not work. And it is not my browser because when I preview the original theme, it works ok. Could it be something on the hosting environment?

    Thread Starter tezizone

    (@tezizone)

    Hi @qlazev

    I have installed wp zoom plugin and activate the both because boria theme need the yith zoom magnifiers plugin, I have deactivate the yith from the yith zoom magnifier settings and all is well but the thing is this is a patch not the solution.

Viewing 15 replies - 1 through 15 (of 28 total)
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