Support » Plugin: YITH WooCommerce Product Add-Ons » YITH WooCommerce Product Add-ons

  • amarpreet2022

    (@amarpreet2022)


    1. The radio button does not show any required field validation when we click the add to cart button. The validation should appear when no radio button is selected.

    2. When we choose a radio button option and add it to our cart, it also shows the value of the previous or later fields, despite the value being blank.

    We would appreciate your assistance in resolving the problem.

    Thank You

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Andrea Grillo

    (@agengineering)

    Hi there,

    1. you’re using a radio button so you should pre-check an option by default

    2. this is really strange, could you share an url where I can see the issue, please?

    Thread Starter amarpreet2022

    (@amarpreet2022)

    1. The field should only appear when the radio button is selected. Can this be done with this plugin?

    2. As soon as you select the Quick Customize radio button, fill in the details as requested, and add it to your cart, you will see that the second radio button’s fields are displayed in the cart.

    Here is the URL as requested
    https://pchg.in/?product=test

    We would appreciate your assistance in resolving the problem.

    Plugin Support Andrea Grillo

    (@agengineering)

    Hi there,

    1. in this version of the plugin there aren’t any check to doing that, you should select a default value.

    unknown

    2. It’s not possible to replicate it in my local installation, I’m sorry. Please, try to deactivate all plugins and see if the problem disappear. If so, try to activate them again one by one and see which one produces the issue.
    If the problem is not from a plugin, try to activate the default theme Twenty Twenty -One or storefront and see if you have the same issue.

    Also, if you have customized files in your theme, please try with a fresh installation without customization.

    Remember that if you have a plugin for the cache, you need to delete the cache before to disable it.`

    Thread Starter amarpreet2022

    (@amarpreet2022)

    Could you please send me a link to a paid demo of the plugin?
    I can test and verify if this plugin works as required.

    Thank You

    Plugin Support Pablo Pérez

    (@pperez001)

    Hi,

    This is the link of the premium version where you can access to the live demo.

    Let me know.

    Thread Starter amarpreet2022

    (@amarpreet2022)

    Would you please let me know if you have a WordPress site where I can see what all of your plugins offer. My main concern is the login conditions.

    Do you have a demo site?

    Thank You

    Plugin Support Pablo Pérez

    (@pperez001)

    Hello,

    In the live demo you can create a sandbox where you can access to the admin panel a create any situation you want to test, even enable any other plugin from our list in the same demo. But unfortunately we don’t have a demo created to test a specific case or combination of plugins.

    Here is where you can access to this sandbox mode.

    Hope this helps you.

Viewing 7 replies - 1 through 7 (of 7 total)
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