Title: Yith Subscription Billing Date Problem
Last modified: April 28, 2022

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# Yith Subscription Billing Date Problem

 *  [anjanette](https://wordpress.org/support/users/anjanette/)
 * (@anjanette)
 * [4 years ago](https://wordpress.org/support/topic/yith-subscription-billing-date-problem-2/)
 * Hello,
 * I hope someone can help me as soon as possible. so we have this subscription 
   box to our website and set it’s billing date to every 28th of the month. however,
   our subscribers were billed on the 27th. we checked the date on the settings 
   and it clearly says “Day 28”. Then why was our subscribers billed during the 
   27th? i hope someone can help me fix this. i checked the timezone of our customer
   and they are in the US. and the only time difference is 3 hours. but they were
   charged on April 27th at 1pm. we can understand if they were charged 3 hours 
   earlier than us since we have 3 hour difference. but that’s not the case because
   they were charged in the afternoon of april 27th. how can i fix this?

Viewing 1 replies (of 1 total)

 *  Plugin Support [Salvatore Strano](https://wordpress.org/support/users/salvostrano/)
 * (@salvostrano)
 * [4 years ago](https://wordpress.org/support/topic/yith-subscription-billing-date-problem-2/#post-15609019)
 * Hi ,
    This plugin version not allow to set specific day for the payment. Please
   contact us in our official support platform.

Viewing 1 replies (of 1 total)

The topic ‘Yith Subscription Billing Date Problem’ is closed to new replies.

 * ![](https://ps.w.org/yith-woocommerce-subscription/assets/icon-128x128.gif?rev
   =3146401)
 * [YITH WooCommerce Subscription](https://wordpress.org/plugins/yith-woocommerce-subscription/)
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## Tags

 * [YITH WooCommerce](https://wordpress.org/support/topic-tag/yith-woocommerce/)

 * 1 reply
 * 2 participants
 * Last reply from: [Salvatore Strano](https://wordpress.org/support/users/salvostrano/)
 * Last activity: [4 years ago](https://wordpress.org/support/topic/yith-subscription-billing-date-problem-2/#post-15609019)
 * Status: not resolved