Support » Plugin: YITH WooCommerce Product Add-Ons » Yith product add-on not shown in cart

  • madebyjoos

    (@madebyjoos)


    Hi, I need your help!

    I am using WooCommerce on my website, with the Lorina theme.

    I want to add a product add-on to some of my products on my website. I’ve been able to add a checkbox on the products with a value of €0,30. When I add them to my cart, the price of the add-on + prodcut is shown in my side cart (a plugin for WooCommerce). Once I open my cart to checkout, the add-on value of €0,30 isn’t added to the price of my products. I can see the add-on in my cart, the value is just not added to the price of my product.

    I have already tried adding the Woo Layout Injector plugin, but that doesn’t work.

    Any tips on how to make it work?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi,
    and thank you for writing in!

    We’ve just tried to check in your site, but it seems the plugin is currently disabled.

    Maybe something in your installation could conflict with the plugin and cause this issue.
    In this case, to discover what is causing the issue you should isolate the plugin behavior; to do this, please, try to deactivate all plugins, leaving only WooCommerce and YITH WooCommerce Product Add-Ons active, and see if the problem is solved. If so, try to activate them again, one by one, to see which one causes the issue.
    If the problem isn’t caused by a plugin, try to activate a default WordPress theme (i.e:Twenty Twenty) and see if you have the same issue.
    Also, if you have customized some files in your theme, please try with a fresh installation without any customization.

    Please try this solution and let us know what’s the result.

    • This reply was modified 2 months, 3 weeks ago by YITHEMES.
Viewing 1 replies (of 1 total)
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