Support » Theme: ColorMag » Yikes, avoid at all costs

  • Installing this theme was a real pain. It adds branding and advertising to every element of your theme and is a bit of a pain to remove.

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  • Hey @wp-mememe ,

    We appreciate you taking the time to drop this review.

    Regarding the installation, we do have documentation that explains how to get started with ColorMag along with the ways to customize it. You can go through the documentation from here: https://docs.themegrill.com/colormag/ and if you have any issues with that, it would be better if you could contact us by creating a support thread from here: https://wordpress.org/support/theme/colormag/, at first. We have a dedicated support team who will help you out with your queries. I checked the support thread but could not find any, posted by you. If you have contacted us via some other support channel and we missed it, please let us know.

    I am not quite sure about the part where you have mentioned branding and advertising. But, if you are referring to the copyright text pointing that all the rights are reserved to ThemeGrill, along with the sections like advertisements and logo that has the name ColorMag in it, you can easily customize all those sections. The ways to do so are included in our documentation as well. Designing a demo using the theme’s name is quite normal and as there are options to remove it or change it, you can always add your own content.

    If you have any other queries and want to discuss the issues in detail, you can always contact us via our live chat by going to the official ThemeGrill site: https://themegrill.com/ and we will get back to you.

    Hoping to get positive feedback from you.

    Regards,
    ThemeGrill Support Team

    Thread Starter wp-MeMeMe

    (@wp-mememe)

    I am not quite sure about the part where you have mentioned branding and advertising.

    I am referring to the fact it did the following:
    * Replaced my site title and subtitle with ColorMag
    * Added a ColorMag site logo
    * Added several published posts
    * added its own Menu pointing to the posts it created
    * added its own extensive Widgets, and those Widgets were split into several areas requiring a surprising amount of work to remove them.

    That’s all I remember off-hand, but just the act of following the standard Install Theme process completely replaced my existing blog (luckily it was a new blog and didn’t have much done on it yet).

    Hi @wp-mememe,

    Thank you for pointing out the issue while you used the ColorMag theme on your site. Upon checking out the issue you have faced, I guess you have imported the demo content on the existing site. Correct me if I am wrong!

    If that is the case, it is not recommended to import the ColorMag demo on the existing site with important content. This will replace your site content with the demo content. However, even if your site content is replaced by the demo content, you can change all the demo contents of your site.

    My colleagues have already provided the necessary documentation for customizing the ColorMag theme that ranges from customizing site logo, title, menus, images, blog post, and a lot more.

    The demo content always must be installed on a new fresh WordPress installation. There is also a certain of importing the demo content on an existing site but you will require technical skills or hire a developer for it.

    In case if you have installed it on a fresh WordPress installation, every demo part can be customized easily.

    Let me know if you still have any confusion on customizing the ColorMag theme and we will help you with our full efforts.

    Regards,
    ThemeGrill Support Team

    Thread Starter wp-MeMeMe

    (@wp-mememe)

    I just installed the theme from the WP theme library, so I don’t know how I imported the demo content. Luckily it was a fresh install, so nothing imported was deleted.

    Hi @wp-mememe,

    Thanks for the update,

    As mentioned earlier, importing the demo content on a fresh WordPress installation is the correct way which will import all the contents as shown in the demo and will not replace anything.

    It seems that everything has been sorted for now. If you still have any confusion kindly let us know and we will get back to you. For this, you can contact us via live chat support https://themegrill.com/ and we can discuss it further.

    At last, we really appreciate it if you would reconsider updating the 1-star rating. Thanks!

    With Regards,
    ThemeGrill Support Team

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