Title: Yet Another WooCommerce Bug Last modified: May 30, 2022 --- # Yet Another WooCommerce Bug * Resolved [jonathancaraballo](https://wordpress.org/support/users/jonathancaraballo/) * (@jonathancaraballo) * [4 years ago](https://wordpress.org/support/topic/yet-another-woocommerce-bug/) * Help to fix this bug, which WooCommerce has countlessly many of. I added a product using WooCommerce to my site, using my phone. I then added a price. That worked. When I went to add the next product, Banana Chocolate Larabars, the Add Price is missing, and when I click on the page itself on the site, it creates an error. I haven’t been able to fix this bug after several hours of trying, and I found many other similar bugs which others have encountered and fixed, but not this one. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fyet-another-woocommerce-bug%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * [Igor H](https://wordpress.org/support/users/ihereira/) * (@ihereira) * [4 years ago](https://wordpress.org/support/topic/yet-another-woocommerce-bug/#post-15693632) * Hello, * > Add Price is missing, and when I click on the page itself on the site, it creates > an error * I was checking the site and indeed the price is missing. * Do you mean * ``` ERROR 404 Oops! That page can’t be found ``` * ? * You can run a conflict test, please follow these steps: - Temporarily switch your theme to [Storefront](https://www.woocommerce.com/storefront/) - Disable all plugins except for WooCommerce - Check the product that is having the issue, add the price, be sure all the info for the product is added properly * If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. [You can find a more detailed explanation on how to do a conflict test here.](https://docs.woocommerce.com/document/how-to-test-for-conflicts/)` * Let us know if this worked for you. * Thread Starter [jonathancaraballo](https://wordpress.org/support/users/jonathancaraballo/) * (@jonathancaraballo) * [4 years ago](https://wordpress.org/support/topic/yet-another-woocommerce-bug/#post-15697549) * I tried everything you just said Igor, none of that worked. I’m going to abandon WooCommerce and try doing my ecommerce site manually again, with PHP and SQL. * Plugin Support [Paulo P – a11n](https://wordpress.org/support/users/paulostp/) * (@paulostp) * [4 years ago](https://wordpress.org/support/topic/yet-another-woocommerce-bug/#post-15698003) * Hello, * Thanks for writing back! * We aren’t aware of any bugs where the price disappears on random products. * If you’re still interested in solving this issue, can you please share your System status report? We’ll have a better understanding of your setup. You can find it in **WooCommerce > Status > Get system report > Copy for support** and then paste it here. * Thread Starter [jonathancaraballo](https://wordpress.org/support/users/jonathancaraballo/) * (@jonathancaraballo) * [4 years ago](https://wordpress.org/support/topic/yet-another-woocommerce-bug/#post-15704796) * [@paulostp](https://wordpress.org/support/users/paulostp/) ` ### WordPress Environment### * WordPress address (URL): [http://reprocessing.tech/outlet](http://reprocessing.tech/outlet) Site address (URL): [http://reprocessing.tech/outlet](http://reprocessing.tech/outlet) WC Version: 6.5.1 REST API Version: ✔ 6.5.1 WC Blocks Version: ✔ 7.4.3 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.0 WP Multisite:– WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – * ### Server Environment ### * Server Info: LiteSpeed PHP Version: 7.2.34 PHP Post Max Size: 128 MB PHP Time Limit: 60 PHP Max Input Vars: 5000 cURL Version: 7.71.0 OpenSSL/1.1.1d * SUHOSIN Installed: – MySQL Version: 5.5.5-10.5.12-MariaDB-cll-lve Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ * ### Database ### * WC Database Version: 6.5.1 WC Database Prefix: wp_ Total Database Size: 6.12MB Database Data Size: 4.52MB Database Index Size: 1.60MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + 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Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB * ### Post Type Counts ### * attachment: 4 page: 15 post: 3 product: 15 revision: 12 shop_order: 1 wp_global_styles: 2 * ### Security ### * Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ * ### Active Plugins (2) ### * WooCommerce Payments: by Automattic – 4.2.0 WooCommerce: by Automattic – 6.5.1 * ### Inactive Plugins (7) ### * Akismet Anti-Spam: by Automattic – 4.2.4 Hello Dolly: by Matt Mullenweg – 1.7.2 Jetpack: by Automattic – 10.9.1 LiteSpeed Cache: by LiteSpeed Technologies – 4.6 WooCommerce Amazon Pay: by WooCommerce – 2.1.3 (update to version 2.2.0 is available) WooCommerce PayPal Payments: by WooCommerce – 1.8.0 (update to version 1.8.1 is available) WooCommerce Shipping & Tax: by WooCommerce – 1.26.0 * ### Settings ### * API Enabled: – Force SSL: ✔ Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) * Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated- 5 (rated-5) * Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ * ### WC Pages ### * Shop base: #5 – /index.php/shop/ Cart: #6 – /index.php/cart/ Checkout: #7 – / index.php/checkout/ My account: #8 – /index.php/my-account/ Terms and conditions: ❌ Page visibility should be public * ### Theme ### * Name: Storefront Version: 4.1.0 Author URL: [https://woocommerce.com/](https://woocommerce.com/) Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ * ### Templates ### * Overrides: – * ### Subscriptions ### * WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live Subscriptions Live URL: [https://reprocessing.tech/outlet](https://reprocessing.tech/outlet) Subscription Statuses: – WooCommerce Account Connected: ❌ No * ### Store Setup ### * Country / State: United States (US) — Pennsylvania * ### Payment Gateway Support ### * Direct bank transfer: products Cash on delivery: products * ### WooCommerce Payments ### * Version: 4.2.0 Connected to WPCOM: No Blog ID: – Account ID: – * ### Action Scheduler ### * Complete: 30 Oldest: 2022-05-28 18:44:07 +0000 Newest: 2022-06-03 02:59:31 + 0000 * ### Status report information ### * Generated at: 2022-06-03 03:00:08 +00:00 ` * [Daniel Munene N.](https://wordpress.org/support/users/danndumia/) * (@danndumia) * [4 years ago](https://wordpress.org/support/topic/yet-another-woocommerce-bug/#post-15705187) * Hey [@jonathancaraballo](https://wordpress.org/support/users/jonathancaraballo/) * Could you please share an uncropped screenshot of what you see when adding a product? You can use the snipboard.io tool to share it. * > When I click on the page itself on the site, it creates an error. * This could be caused by the index.php displayed on your URL, which often contributes to the 404-page missing error. Here is how you can remove it: Go to Setting > Permalinks and change the permalink structure to ‘post name’. Do not forget to save the changes. * Hope this helps! - This reply was modified 4 years ago by [Daniel Munene N.](https://wordpress.org/support/users/danndumia/). * [Igor H](https://wordpress.org/support/users/ihereira/) * (@ihereira) * [4 years ago](https://wordpress.org/support/topic/yet-another-woocommerce-bug/#post-15727837) * We haven’t heard back from you in a while, (I think that at this point you have been able to find a solution) so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue. * Thanks. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Yet Another WooCommerce Bug’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 6 replies * 4 participants * Last reply from: [Igor H](https://wordpress.org/support/users/ihereira/) * Last activity: [4 years ago](https://wordpress.org/support/topic/yet-another-woocommerce-bug/#post-15727837) * Status: resolved