I know this seems to be a common problem. But when I try to run install.php this is what I get:
“Error establishing a database connection
This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at localhost. This could mean your host’s database server is down.”
I am absolutely 100% positive that the name, user, password, and host are all correct in the configuration file. I can see the database in the web-based control panel provided by my web hosting provider — it is not reporting any problems with it, although it doesn’t give me the option to do anything but just create it.
I have 5 domain names registered with this one host. This one I’m trying to work WordPress with is just one of those five. I don’t know if this is relevent but I thought it was unusual — if I access http://ftp.mydomain.com with SmartFTP or with a web browser, it brings me to a directory that includes directories for all the domains registered to this account (my provider is M6.net), and I have to double click two directories away, both named samuelaxon.com, before I get to the one that actually has my website and WordPress in it.
As I said I don’t know if that’s relevent but it’s the only unique circumstance I can think of.
Does anyone have any idea what I need to do here? M6.net support only guarantees support responses within 24 hours on weekdays and the person who is the main owner of this setup and this hosting account (not me) is both impossible to get a hold of and very likely just as clueless as I am.
Thanks for your help.
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