Support » Plugin: Cool Timeline » Year circles not displaying correctly.

  • Resolved paulfp

    (@paulfp)


    Hi, Great plugin!

    One issue I’m having is that the circles which appear on the central line for the start of a new year aren’t displaying correctly. The circle is the colour I chose, however there’s another smaller turquoise circle inside it, slightly off centre, and the year text is appearing down and to the right (ie. not centred).

    I’m using the Salient theme (Version 7.6) and Version 1.8 of Cool Timeline Pro.

    Thanks 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author CoolHappy

    (@narinder-singh)

    Hi @paulfp

    Thanks for using our plugin.

    You are facing these problem due to CSS overriding. The salient theme is overriding our plugin styles.

    Please share your Timeline Link and create a ticket on our support center.

    http://www.cooltimeline.com/contact-support

    Best Regards,

    Cool Timeline Team.

    Hi Narinder,

    Thanks. I’m trying to create a ticket but when I log in and click Support Centre it says:

    “You are not allowed to submit a ticket.”

    The page I’m building isn’t live yet, but I’ve temporarily activated the plugin on another site which uses the same theme in order to reproduce the issue. The link is https://www.crosbyfax.com/cooltimeline/ and the password is “cooltimeline”.

    If you could give me some custom CSS and/or update the plugin to be compatible with Salient that would be awesome, thanks very much.

    Paul

    Plugin Author CoolHappy

    (@narinder-singh)

    Hi Paul,

    As it is a Pro version issue so can you please share your wp details with our premium support at contact@cooltimeline.com

    We will resolve it in next 24 hours.

    Thanks,

    • This reply was modified 3 years, 10 months ago by CoolHappy.
Viewing 3 replies - 1 through 3 (of 3 total)
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