Support » Plugin: YAK for WordPress » YAK and issues

  • I’v installed YAK and the plugin and I am having trouble getting it to work in test mode or even live. When I try and do a transaction it seems to work but I always get “My I’m Sorry your transaction didn’t go through” message . The message I would expect to get if had declined the transaction. However when I log into my account to look at the activity none shows up. Normally when we use the terminal even “decline” transactions show up. I’ve talked to to see if there was some setting that need to be turned on or something and they said no, as long as I am using the ID and current Transaction Key of which I have checked several times. My site does have an SSL. I host with Godaddy.

    I’m using wordpress 3.5

    I am stuck please help.

    I love the idea of YAK for wordpress and really want it to work an willing to pay for support if needed.

    The test page is:

    Thanks in advance.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author nolongeractive


    The response from is logged against the individual orders. If you go to the Orders page and check there, you should hopefully see something more useful…

    Thanks for the response but that is just it, I do look at the order pages and nothing shows up in the “declined” list nor the “Settled” list.

    It’s like the connection to isn’t happening.

    Is there a way I can verify that the link to is happening and that for some reason is not accepting it?

    Thanks for your time.

    I’m sorry you meant the order page on YAK.. I do see it and the error is that my requires and “Invoice #” Can YAK generate an Invoice # ?

    Thanks again for your time.

    Plugin Author nolongeractive


    Can you post the exact text of the error message so I can look it up. I don’t see this error in my testing.

    Here you go..

    2013-01-21 10:12:43 An error occurred processing the transaction: Invoice Number is required.
    2013-01-21 10:12:43 response received from was: 3|2|33|Invoice Number is required.||P|0||Products|1.00|CC|auth_capture||||||||||||||||||||||||||7E166313F37A42AF3D9DD545024030CE|||||||||||||XXXX4718|Visa|||||||||||||||||1262946869|

    Plugin Author nolongeractive


    You’ve setup to require an invoice number. Apparently this is something that can be changed in your settings…

Viewing 6 replies - 1 through 6 (of 6 total)
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