Support » Plugin: Jetpack by » XMLRPC and Database load issue

  • Resolved Adam Ramshaw



    I’ve been having intermittent database loading errors that are pulling down my site. In trying to track down the issue it looks like it starts after a Post from, I assume, Jetpack.

    POST /xmlrpc.php?for=jetpack&token=[removed]&timestamp=[removed]&nonce=[removed]&body-hash=[removed]&signature=[removed]

    It generates a 500 error as well.

    Could this call be dramatically loading the database? How do I stop it?

    Adam Ramshaw

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeremy Herve


    Jetpack Mechanic

    Can you please use Jetpack’s Debugger module to send us some more information about your site and your Jetpack connection?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.


    getting this error with jetpack 2.6 and latest trunk beta1 jetpack 2.6.1 when connecting to authorize jetpack with and when posting using publicize
    cloudflare message
    An Error 524 means that the connection to the origin web server was made, but the origin
    web server timed out before responding to the request. The likely cause is either an overloaded background task, database or application (i.e. such as WordPress), over stressing
    the resources on your machine. The database is often the cause. To resolve the issue, please
    work with your hosting provider or web development team to free up resources for your database
    or application.

    I personaly feel there are too many modules, fyi

    Jeremy, okay thanks I have done that now.

    Plugin Author Jeremy Herve


    Jetpack Mechanic

    @conservativeread Could you contact your host as suggested in the error message?

    I personaly feel there are too many modules, fyi

    If you don’t use all the modules, you can deactivate them by following the instructions here:

Viewing 4 replies - 1 through 4 (of 4 total)
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