Plugin Support
ying
(@yingscarlett)
Hi there,
I’m not sure what this means.
Is there any issue with GB on your site?
Let me know 🙂
Thread Starter
Irene
(@arlinaite)
Hi Ying happy to see you here
CONTEXT: I had the following issue ERR_TOO_MANY_REDIRECTS. And when they fix it I got the following
ISSUE: The GP query bloks with dynamic data are the content of this pages, and they look ok, but the query blocks don’t load correctly in the back end:
EXAMPLES:
https://surdelsur.com/mario-e-farber/mis-raices/
https://surdelsur.com/mario-e-farber/quien-soy/
https://surdelsur.com/mario-e-farber/colonias-judias/
THE SAME ISSUE is with all pages linked from the menu items off all the WP Multisite.
DEMOSTRATION: I tell them is not only GB is also WP latest post blocks. WP can’t retrieve dynamic data.
1- I show them the following video:
https://imgur.com/a/GL9ut29
1-1 GB query blocks don’t load in the backend.
1-2 In elements the sidebar content is WP latest post blocks (doesn’t load images in the backend)
2- Also Generate blocks patterns disappear.
https://imgur.com/a/55tXBcF
3- Here is the record when I can’t edit the article and resave it
https://imgur.com/a/aHzyeIS
XCLOUD ANSWER:
“Our team shared that your API requests from from GenerateBlocks plugin is getting blocked by Cloudflare. Can you please remove the Cloudflare proxy and use xCloud managed SSL“
CONCLUSION:
I am not tech. From my experience I am using GB and Cloudflare for many years without any issues, and Cloudflare SSL is a great solution when you need to migrate sites.
Sorry, but it I will helpful to have an authorized opinion
Thanks
Plugin Support
ying
(@yingscarlett)
This does look like an API issue.
Can you follow xcloud’s instruction and remove the Cloudflare proxy?
If you don’t know how to do that, can you check with Cloudflare‘s support?
Cloudflare‘s code can change at anytime, so even it worked in the past, doesn’t mean it will always work now and in the future. So it’s better check with their support.
Thread Starter
Irene
(@arlinaite)
Thanks for your answer. The error doesn’t happen with GB query version 2.
I can replace Blocks V1 for V2, but I can’t find a tutorial according what I need
I need instruction for this kind of block.
https://surdelsur.com/mario-e-farber/mis-raices/
I can’t split in two columns the loop item, I did it layout> grid layout : repeat(2, minmax(0, 1fr)) but nothing happens.
X Cloud told me to change the SSL certificate, and you are telling me to remove Cloudflare as a proxy do you mean permanent or to test? Now I put the gray cloud for an hour and I will test. With the gray cloud I cant access the site.
Thanks
Plugin Support
ying
(@yingscarlett)
For the layout issue, can you open a support topic in the pro support forum?
X Cloud told me to change the SSL certificate, and you are telling me to remove Cloudflare as a proxy do you mean permanent or to test?
No, I don’t know the solution, just suggest you to take the suggestion from X cloud 🙂
