XCloner not sending e-mail when remote storage is down

  • Resolved Anonymous User 18063344

    (@anonymized-18063344)


    3 years, 10 months ago

    I’m using XCloner since a couple of weeks and I’m very happy with it! I’ve been using it with an remote SFTP server and everything is working as it should. But today I realized a missing feature (or maybe a bug) that I think is quite important. XCloner does not seem to send an notification when the SFTP server is down. It does send an email saying that an backup is generated but it doesn’t tell me that it couldn’t be uploaded to the remote storage. When I generate a backup manually it shows an error in the GUI saying “Could not login with username: xxx, host: xxx” but it doesn’t notify me via email.

    Is this a bug, missing feature or am I missing something? I would rather be notified when something is wrong instead of when the backup was successful. 😊 I’m not complaining, I’m very happy with the plugin, but for me it would complete the plugin.

    Thanks in advance!

    • This topic was modified 3 years, 10 months ago by Anonymous User 18063344.
Viewing 2 replies - 1 through 2 (of 2 total)
  • ovidiul

    (@ovidiul)

    3 years, 10 months ago

    The error reporting should be working when remote storage is down, please check the XCloner Logs to see if you get a line like

    [2020-06-12 08:22:19] xcloner_archive.INFO: Sending backup error notification to info@xxx.com [] []
    [2020-06-12 08:21:37] xcloner_file_system.DEBUG: Deleting the temporary storage folder /Applications/MAMP/htdocs/wordpress/wp-content/backups/.xcloner-a6552 [] []
    [2020-06-12 08:21:16] xcloner_file_system.INFO: Cleaning the backup storage SFTP on matching rules [] []
    [2020-06-12 08:21:16] xcloner_remote_storage.INFO: Creating the SFTP remote storage connection [“”] []

    you should check if maybe the email is reaching the spam folder?

    Thread Starter Anonymous User 18063344

    (@anonymized-18063344)

    3 years, 10 months ago

    @ovidiul Thanks. I guess it was an error or my side then. Unfortunately I’m unable to verify that because I’ve stopped using Xcloner. I’ve chosen another plugin because that one supports OneDrive. But thanks anyway for your quick reply!

    • This reply was modified 3 years, 10 months ago by Anonymous User 18063344.
Viewing 2 replies - 1 through 2 (of 2 total)
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