[resolved] www.domain.com works, domain.com doesn't (7 posts)

  1. dono2081
    Posted 6 years ago #

    after a wordpress 3.0 install, I have found that http://www.inquarta.com works, but inquarta.com resolves to http://www.inquarta.com/wp-signup.php?new=inquarta.com

    I've dug around in the multisite forums for answers, without success. Can you point me in the right direction to resolve this?

    I notice that at SuperAdmin/sites the name of the site is http://www.inquarta.com, not inquarta.com ... does this make any difference?

    Thank you!

  2. dono2081
    Posted 6 years ago #

    and to clarify:

    http://www.inquarta.com works


    http://inquarta.com resolves to sign-up.

  3. dgilmour
    Posted 6 years ago #

    http://inquarta.com resolves to sign-up.

    When this happens, the URL it goes to is this: http://www.inquarta.com/wp-signup.php?new=inquarta.com
    So for some reason, it thinks that "inquarta.com" is not part of the domain name, but is what you might want to call a new blog.

    In trying to see why that might be, I've notice that attempts to ping inquarta.com get replies from premedjumpstart.com.

    ping http://www.inquarta.com
    PING inquarta.com ( 56(84) bytes of data.
    64 bytes from premedjumpstart.com ( icmp_seq=1 ttl=49 time=136 ms

    Now wondering if you've got the inquarta.com domain properly installed on the server? I'm wondering if you're forwarding it or something?

  4. dono2081
    Posted 6 years ago #

    hi no not forwarding it to anything.

    my dedicated server is called 'premedjumpstart.com' which is the name that the vendor gives it (media temple).

    this is a virtual dedicated server, or 'dv' in the media temple language.

    Anything else it could be?


  5. dono2081
    Posted 6 years ago #

    Also, when wordpress 3.0 was installed, the coder installed the main site as http://www.inquarta.com, not inquarta.com ... so this may have inadvertently created a weird thing with the domain inside wp3.


  6. You need to add a rewrite rule to your htaccess file to direct all non-www requests to the www domain.

  7. dono2081
    Posted 6 years ago #

    We resolved this!

    Here's what happened:

    * the person who installed wordpress 3.0 used "www.inquarta.com" instead of 'inquarta.com' as the domain name of the main site. This drove wp3.0 a little nuts.

    We fixed this by going straight into the database and changing the sitename. I don't recommend others doing this (sorry, I don't know the specific steps the installer took to do this).

    So now the site is resolving properly. Wahoo!

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