Title: www. (mysite).com/wp-admin/install.php
Last modified: August 19, 2016

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# www. (mysite).com/wp-admin/install.php

 *  Resolved [Vesajohn](https://wordpress.org/support/users/vesajohn/)
 * (@vesajohn)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/www-mysitecomwp-admininstallphp/)
 * Browser not
    -  picking up
 *  on the “**wp-admin/install.php**“.
    “No Result”.
 * Installed and uninstalled the wp-3.1, made the changes to the config/sample/file,
   and SQL data, + define AUTH keys (8).
    Uploaded the 3.1 using FileZip, upload
   successfull. 25 files and 3 directories.
 * But no joy ? anyone with similar failed experience setting up WordPress?
    But
   with hind sight / light bulb revelation? I would appreciate some advise.
 * Thanks.

Viewing 13 replies - 16 through 28 (of 28 total)

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2

 *  [basslion](https://wordpress.org/support/users/basslion/)
 * (@basslion)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/www-mysitecomwp-admininstallphp/page/2/#post-1967053)
 * Yeah this wordpress is being a nightmare to me too. At least you are seeing some
   screens. All i get is blank screen fromt the get go.
 * Check your path (file location). wp-config.php should be in the same folder as
   the directories wp-admin/, wp-content/ and wp-includes/ (commonly referred to
   as the WordPress ‘root’ or top-level directory). Verify there is no whitespace
   in the file
 * Download
    wp-config.php (if you don’t have shell access). Open it in your favorite
   text editor. Check that the first line contains nothing but <?php , and that 
   there is no text before it (not even whitespace). Check that the last line contains
   nothing but ?> , and that there is no text after it (not even whitespace). Save
   the file, upload it again.
 * I just copied this from various blogs, not sure if it will solve yer issue though
   as im not having the same issue.
 *  [arkgroup](https://wordpress.org/support/users/arkgroup/)
 * (@arkgroup)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/www-mysitecomwp-admininstallphp/page/2/#post-1967054)
 * **Vesajohn,**
 * Sometimes you just need to start from the very beginning. You’ve confused yourself,
   while the installation is very simple process. It’s not bad, it’s normal, because
   you probably don’t have much experience with websites.
 * I can install wordpress for you for free and show you screenshots of every step.
   I think it will be better for you not just to read instructions, but also to 
   see how to install. By the way, may be there are some videos on youtube exist
   about installing wordpress.
 * So, my email is in my previous post, just contact me and I’ll create a little
   tutorial for you. I’ll need to know your domain name, credentials from hosting
   control panel (to create new clean DB, db username and password) and FTP (to 
   upload wordpress). Don’t worry about credentials, you may provide me temporary
   passwords, or change after I install. I’ve worked in different hosting companies
   before, you can trust me.
 * **basslion,**
 * I’ve posted an answer into your thread. It’s 99% database related issue (incorrect
   info in wp-config.php).
 *  Thread Starter [Vesajohn](https://wordpress.org/support/users/vesajohn/)
 * (@vesajohn)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/www-mysitecomwp-admininstallphp/page/2/#post-1967057)
 * **Reply to Basslion.**
    Thanks for the tip, yes i have made sure that the file
   package is left alone just as they come from the wp-download.
 * The nightmare is that the “**Instructions**” are so haphazard to read, and for
   anybody without previous knowledge and experience, following those Instructions
   is confusing, misleading, distracting and crazy.
 * There is the:
 * **Famous 5 Minute Install.**
 * And the: **Detailed Instructions. **
 * When i do as the “**Famous 5 Minute**” instructions, i get to the point 6. The
   browser replies:
 * “Sorry, I need a wp-config-sample.php file to work from. Please re-upload this
   file from your WordPress installation”.
 * That’s it right there, the broken link.
 * **To Arkgroup.**
 * True, i don’t have much experience in building web sites. I disagree that i have“
   confused my self”, no on the contrary, the “Instructions” are confusing, they
   don’t have a single line of thought. It is most likely put together by some 50
   heads combined, all contributing some ideas or thoughts/wordings. It is not singular.
   If i ask a simple question re the installation, i can’t get a simple answer. 
   You say it is easy/simple, and the “Famous 5 Minute Install” S.I.M.P.L.E, But
   there is no singular basic instructions to support the claim.
 * **For example:**
 * Take me through the basic steps.
    a). Download, extract the folder files, D&D
   to the C: b). Open the WordPress file. c). Rename the wp-config-sample.php file
   to wp-config.php. d). Open wp-config.php in a text editor and fill in your database
   details as explained in Editing wp-config.php to generate and use your secret
   key password. e). Place the WordPress files in the desired location on your web
   server: f). Run the WordPress installation script by accessing wp-admin/install.
   php in a web browser.
 * Simple.. right…?
 * Reply: “Sorry, I need a wp-config-sample.php file to work from. Please re-upload
   this file from your WordPress installation”.
 * **By the way,** extending good will and willingness to help is great. But allowing
   access to a personal computer is a “Potential Risk” that i don’t want to take.
   There are no rewards for being foolish, and i have learned that the hard way.
   
   So to your Arkgroup offer of “Chat-tech”, thank’s, but no thank’s. I don’t mean
   it to be personal.
 * I would gladly receive take the “step by step” instructions.
 *  [arkgroup](https://wordpress.org/support/users/arkgroup/)
 * (@arkgroup)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/www-mysitecomwp-admininstallphp/page/2/#post-1967058)
 * Vesajohn,
 * That’s your choice.
 * > Reply: “Sorry, I need a wp-config-sample.php file to work from. Please re-upload
   > this file from your WordPress installation”.
 * Quick fix to this is to upload wp-config-sample.php along with wp-config.php (
   created from wp-config-sample.php).
 *  Thread Starter [Vesajohn](https://wordpress.org/support/users/vesajohn/)
 * (@vesajohn)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/www-mysitecomwp-admininstallphp/page/2/#post-1967059)
 * “**Quick fix** to this is to upload wp-config-sample.php along with wp-config.
   php (created from wp-config-sample.php)”.
 * O.k, i repeat the above instructions, as i understand it to means. Correct me
   if i am wrong.
 * a). Send a copy of the wp-config-sample file to the c: drive where the wp-config.
   php file is.
 * b). Make no changes to it, just drag and drop it into the wordpress folder C:
 * c) Open the FTP FileZip.
 * d) Open the WordPress drive along side the Filezip, and drag and drop the wp-
   config sample file to the FileZip server/upload Queue area (bottom).
 * e). Process Queue.
 * f). wp-config-sample file is now along side the wp-config.php file.
 * Including with the remote host server, two located parallel.
 * I did all that, and then went to the browser.
 * **Reply: **
 * **Error establishing a database connection
 * This either means that the username and password information in your wp-config.
   php file is incorrect or we can’t contact the database server at ****************.
   This could mean your host’s database server is down.
 *  * Are you sure you have the correct username and password?
    * Are you sure that
   you have typed the correct hostname? * Are you sure that the database server 
   is running?
 * If you’re unsure what these terms mean you should probably contact your host.
   If you still need help you can always visit the WordPress Support Forums.
 *  [basslion](https://wordpress.org/support/users/basslion/)
 * (@basslion)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/www-mysitecomwp-admininstallphp/page/2/#post-1967060)
 * Try this, delete the wp-config-sample.php and the wp-config.php from the server
   and just re-upload the wp-config-sample.php to the server again.
 * You may also want to do a clean install too by deleting all the files from the
   server, then deleting all files from your computer and re-downloading the package
   and uploading the files back to the server.
 * Dont edit the wp-config-sample.php and just run the url [http://www.yourdomain.com/wp-admin](http://www.yourdomain.com/wp-admin)
   and it should go to the database setup.
 * Also try editing your htaccess file to include the following only:
 * # BEGIN WordPress
    <IfModule mod_rewrite.c> RewriteEngine On RewriteBase /wordpress/
   RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule./
   wordpress/index.php [L] </IfModule>
 * # END WordPress
 * You can also include the following inside your wp-config.php file once you have
   setup the database and wordpress has created the wp-config.php file for you in
   the root directory.
 * define(‘WP_DEBUG’, true);
 * add it just before the following:
 * // ** MySQL settings – You can get this info from your web host ** //
 * This will report any errors for you on the install.php page. i just tried it 
   on mine and it game me errors about access being denied to my database.
 * See after i solved the issue i was mentioning to you before about blank screen
   right from the start, i then go the blank screen at install.php.
 * Access denied i though to myself, hrmmm. So i double checked my wp-config.php
   and there it was, my password for my database was missing a character. fixed 
   it and uploaded it back to the server and im running smoothly.
 * hope that helps!
 * Good luck!
 *  [arkgroup](https://wordpress.org/support/users/arkgroup/)
 * (@arkgroup)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/www-mysitecomwp-admininstallphp/page/2/#post-1967061)
 * Vesajohn,
 * > Error establishing a database connection
 * This is a good error. You are close. Information in wp-config.php is wrong. Make
   sure you have correct database name, database username and it’s password, and
   correct database server. If you’re not sure about this info, contact your hosting
   support and they will help you.
 *  [arkgroup](https://wordpress.org/support/users/arkgroup/)
 * (@arkgroup)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/www-mysitecomwp-admininstallphp/page/2/#post-1967062)
 * basslion,
 * Thanks for the info, but the part about .htaccess it’s not correct. WordPress
   will automatically create htaccess file when you enable permalinks and the htaccess
   lines you’ve provided will work only for [http://domain.com/wordpress/](http://domain.com/wordpress/)
 *  Thread Starter [Vesajohn](https://wordpress.org/support/users/vesajohn/)
 * (@vesajohn)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/www-mysitecomwp-admininstallphp/page/2/#post-1967063)
 * “This is a good error.
 * “You are close”.
 * “Information in wp-config.php is wrong”.
 * O.K. i will try changing the **LOG IN DETAILS** .Part of the db_mysql:
 * e.g. IP. *********** to a Mysql: ********** .
 * In case the **information given by my host** for the:
 * define(‘DB_PASSWORD’, ”); – password for your username.
 * Is not the IP:************ but rather the Mysql:************
 * Tell me if i can make the change siply as:
 * a). Open C: wordpress-config.php
 * b). Make the change, save the wordpad file.
 * c) Open FileZilla, remote host.
 * d). Click on the wp-config.php file and upload the changes.
 * **Would that procedure be technically correct**, or would it add something unwanted/
   distraction?
 *  Thread Starter [Vesajohn](https://wordpress.org/support/users/vesajohn/)
 * (@vesajohn)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/www-mysitecomwp-admininstallphp/page/2/#post-1967064)
 * **Sorry slight mistake in the previous entry.
    
   
    What i meant to say was:
 * In case the information given by my host for the:
 * define(‘DB_HOST’, ‘localhost’); – database server name (usually localhost).
 * Is not the: IP. *********** to a Mysql: ********** .
 * But surely **they should know **whether the correct entry for the (DB Host’, 
   localhost’), is. They did tell me that it is not the “local host”.
 * I was told there is a dedicated server for the Mysql.
 * Dedicated server? IP: or the Mysql: ?
 *  Thread Starter [Vesajohn](https://wordpress.org/support/users/vesajohn/)
 * (@vesajohn)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/www-mysitecomwp-admininstallphp/page/2/#post-1967065)
 * **I was give two codes:**
 * IP: *******************.
    Mysql:********************.
 * And **specifially told** over the phone that the DB HOST’, is the code-IP:
 *  [arkgroup](https://wordpress.org/support/users/arkgroup/)
 * (@arkgroup)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/www-mysitecomwp-admininstallphp/page/2/#post-1967067)
 * Vesajohn,
 * If they told you to use IP or domain instead of localhost, then you should do
   it. It actually doesn’t matter what to use: IP or domain name, because server
   will resolve domain name to IP anyway.
 * That is why I recommend you to use such line:
    define(‘DB_HOST’, ‘mysql.server.
   com’);
 * Where mysql.server.com is their mysql server’s domain name.
 * By the way, you can post such information here as domain name, IP address of 
   mysql server or it’s domain name. It’s absolutely safe.
 * All the other parameters should be correct too.
    define(‘DB_NAME’, ‘database_name’);
   Where database_name is a name of new database for wordpress.
 * define(‘DB_USER’, ‘mysql_user’);
    Where mysql_user is username to your database.
 * define(‘DB_PASSWORD’, ‘users-password’);
    Where users-password is a password 
   of mysql username.
 * Usually it’s possible to create database, database user and password from hosting
   control panel (like cPanel, Plesk, H-Sphere, DirectAdmin etc.)
 * All this info could be also provided by hosting support.
 *  Thread Starter [Vesajohn](https://wordpress.org/support/users/vesajohn/)
 * (@vesajohn)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/www-mysitecomwp-admininstallphp/page/2/#post-1967139)
 * **Finally got going **again after getting stuck with the wp-install.php
 * **Thanks** for your time, advise and ideas.
    Cheers.
 * P.s. i contacted my web host last Friday (18.3), then again on Monday (21.3).
   They had gone in and installed the wp.3.1 for me. No idea where the fault was,
   and not looking for it either.
 * Problem solved.

Viewing 13 replies - 16 through 28 (of 28 total)

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The topic ‘www. (mysite).com/wp-admin/install.php’ is closed to new replies.

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 28 replies
 * 4 participants
 * Last reply from: [Vesajohn](https://wordpress.org/support/users/vesajohn/)
 * Last activity: [15 years, 2 months ago](https://wordpress.org/support/topic/www-mysitecomwp-admininstallphp/page/2/#post-1967139)
 * Status: resolved

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