Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author photocrati

    (@photocrati)

    @thruppennybit – Have you tried temporarily switching to a default WordPress Twenty series theme and deactivating all plugins then re-activating NextGEN Gallery? This will help check for conflicts which may be the case here.

    Thanks!

    – Cais.

    There’s no issue with the 2014 theme. The site displays OK.

    Switching back to the JumpMobi theme with NextGen activated brought back the blank screen. Once NextGen was de-activated the site displayed again.

    Thanks

    Ben

    Plugin Author photocrati

    (@photocrati)

    @thruppennybit – This would appear to be a theme issue.

    Is the theme in control of when it is displayed? When I visited your site the first time it appeared to display the mobile version I would suspect (as I am using a laptop, not a mobile device) it would have been better to see the desktop version first … or at least that’s what I would expect.

    You may want to check with the theme author about this as well.

    – Cais.

    OK – Thank you.

    Plugin Author photocrati

    (@photocrati)

    @thruppennybit – If there is anything we can help the theme author with, please feel free to have them contact us directly.

    Links:
    http://www.nextgen-gallery.com/report-bug/
    http://www.nextgen-gallery.com/contact

    Thanks!

    – Cais.

Viewing 5 replies - 1 through 5 (of 5 total)
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