Title: Wrong website id
Last modified: March 11, 2021

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# Wrong website id

 *  Resolved [Stef G](https://wordpress.org/support/users/picxel/)
 * (@picxel)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/wrong-website-id/)
 * Hi,
 * After deactivating and reactivating the plugin it will not reconnect to Matomo.
 * Under ‘Enable Tracking’ the ‘Tracking code’ says: <!– {“result”:”error”,”message”:”
   You can’t access this resource as it requires ‘view’ access for the website id
   = 1.”} –>
 * The site id should be 62, but I can’t find a way to change the id.
 * If I use an Auth token for an other site then it connects (was a mistake, but
   offered good info).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwrong-website-id%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Thomas](https://wordpress.org/support/users/tsteur/)
 * (@tsteur)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/wrong-website-id/#post-14169799)
 * Hi [@picxel](https://wordpress.org/support/users/picxel/) thanks for creating
   this issue and sorry for the trouble. I just checked out your website but the
   tracking code is currently not embedded. I assume you have the tracking disabled
   currently?
 * Usually, when using Matomo for WordPress, your idSite should be pretty much always`
   1`. Is there any chance you are using Matomo On-Premise or Matomo Cloud? In this
   case you would need to use this plugin: [https://wordpress.org/plugins/wp-piwik/](https://wordpress.org/plugins/wp-piwik/)
 * If you don’t have a standalone Matomo install, could you post your system report(
   should be anonymised automatically)? see
    [https://matomo.org/faq/wordpress/how-do-i-find-and-copy-the-system-report-in-matomo-for-wordpress/](https://matomo.org/faq/wordpress/how-do-i-find-and-copy-the-system-report-in-matomo-for-wordpress/)
 *  Thread Starter [Stef G](https://wordpress.org/support/users/picxel/)
 * (@picxel)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/wrong-website-id/#post-14189292)
 * Hi Thomas,
 * I’m sorry, I got confused with the naming of you product and wrote in the wrong
   forum.
 * I am using the wp-piwik plugin with Matomo On-Premise.
    I will go to the right
   forum and ask for help there.
 * Sorry to waste your time!
 *  Plugin Author [Thomas](https://wordpress.org/support/users/tsteur/)
 * (@tsteur)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/wrong-website-id/#post-14192428)
 * No problem at all [@picxel](https://wordpress.org/support/users/picxel/) Let 
   us know if we can be of any help in the future.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Wrong website id’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Thomas](https://wordpress.org/support/users/tsteur/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/wrong-website-id/#post-14192428)
 * Status: resolved