Title: Wrong token for Dropbox Received Last modified: August 20, 2016 --- # Wrong token for Dropbox Received * [Carlen](https://wordpress.org/support/users/carlen/) * (@carlen) * [13 years, 2 months ago](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/) * I have been using BackWPup for few months now, but when I upgraded 3.0 the system has not let me authenticate with dropbox. I have tried several times including reinstalling the plugin, but each time I receive: “Wrong Token for Dropbox authentication received!” * Any suggestions…. * [http://wordpress.org/extend/plugins/backwpup/](http://wordpress.org/extend/plugins/backwpup/) Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/page/2/?output_format=md) [→](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/page/2/?output_format=md) * [westerntragedy](https://wordpress.org/support/users/westerntragedy/) * (@westerntragedy) * [13 years, 2 months ago](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/#post-3543394) * Same problem here. Had no problems with this plugin for years but since the update to the new look and feel, can’t get Dropbox to work. * Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * (@danielhuesken) * [13 years, 2 months ago](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/#post-3543496) * Please try it with version 3.0.5 * [creamundo](https://wordpress.org/support/users/creamundo/) * (@creamundo) * [13 years, 2 months ago](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/#post-3543498) * Same problem here… My backup is only about 30mb and the plugin is updated to the last version… * Anonymous User 7658014 * (@anonymized_7658014) * [13 years, 2 months ago](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/#post-3543500) * Have you tried removing BackWPups permissions in your [Dropbox](https://www.dropbox.com/account#applications) and then reauthenticate your backup job with Dropbox? (Caution if you do, you will have to re-authenticate _every_ backup job that’s supposed to write to your Dropbox.) * [westerntragedy](https://wordpress.org/support/users/westerntragedy/) * (@westerntragedy) * [13 years, 2 months ago](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/#post-3543502) * Still doesn’t work with 3.0.5. Now it says “Wrong token for Dropbox authentication!” instead of “Wrong Token for Dropbox authentication received!” and it has a yellow outline. * There are no BackWpUps permissions in our Dropbox since we removed them when trying to get this working the other day. * [westerntragedy](https://wordpress.org/support/users/westerntragedy/) * (@westerntragedy) * [13 years, 2 months ago](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/#post-3543503) * Also, we use WP-Debug, and the plugin is throwing this error: * WARNING: wp-content/plugins/backwpup/inc/class-admin.php:250 – session_start(): open(/var/lib/php/session/sess_tm5gi7npa5tfjobf4msae1v386, O_RDWR) failed: Permission denied (13) * [creamundo](https://wordpress.org/support/users/creamundo/) * (@creamundo) * [13 years, 2 months ago](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/#post-3543505) * removed permissions and the problem still there… * [SweetPweb](https://wordpress.org/support/users/sweetpweb/) * (@sweetpweb) * [13 years, 2 months ago](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/#post-3543506) * I’m having the same problem… * [Mariusz Szatkowski](https://wordpress.org/support/users/motylanogha/) * (@motylanogha) * [13 years, 2 months ago](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/#post-3543507) * I confirm. DB does not work * [Elle](https://wordpress.org/support/users/azjaleah/) * (@azjaleah) * [13 years, 2 months ago](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/#post-3543508) * Having the same issue and just after updating to the latest version. Dropbox has apparently [issued a new version](https://forums.dropbox.com/topic.php?id=97191) which BackWPUp is seemingly not compatible with. Change occurred March 4th. Please fix. Dropbox is so much better than saving a huge backup file to the site host. Plus this plugin does such a great job cleaning up the database! * [westerntragedy](https://wordpress.org/support/users/westerntragedy/) * (@westerntragedy) * [13 years, 2 months ago](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/#post-3543509) * Our solution, after having not been able to do a backup for almost two weeks now, was to simply downgrade to version 2 until this is fixed. * Thread Starter [Carlen](https://wordpress.org/support/users/carlen/) * (@carlen) * [13 years, 2 months ago](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/#post-3543511) * I have tried it with the newest version and it still doesn’t work. Sorry this has been such an issue. Thank for all your work 🙂 * [Esteban](https://wordpress.org/support/users/tcattitude/) * (@tcattitude) * [13 years, 1 month ago](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/#post-3543540) * Same problem here, with 3.0.6 Several websites. Largest db backup is just 2.5 MB. * Meanwhile just downgrade to 2.1.9. It works. * [Esteban](https://wordpress.org/support/users/tcattitude/) * (@tcattitude) * [13 years, 1 month ago](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/#post-3543542) * I mean: downgrade to 2.1.17 (lastest 2.x version) * [jockoe](https://wordpress.org/support/users/jockoe/) * (@jockoe) * [13 years, 1 month ago](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/#post-3543543) * What website host(s) are giving everybody the “wrong token” error? I’m using BackWPup on Host Gator and Go Daddy without problem, but my site that is hosted with Ipage gives the “wrong token” error. * Has anyone found a fix for this? Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/page/2/?output_format=md) [→](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/page/2/?output_format=md) The topic ‘Wrong token for Dropbox Received’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) * 16 replies * 11 participants * Last reply from: [Tumikia](https://wordpress.org/support/users/tumikia/) * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/wrong-token-for-dropbox-received/page/2/#post-3543551) * Status: not resolved