Title: Wrong time date ignoring local time
Last modified: December 2, 2019

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# Wrong time date ignoring local time

 *  [hexaae](https://wordpress.org/support/users/hexaae/)
 * (@hexaae)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/wrong-time-date-ignoring-local-time/)
 * Wordpress 5.2.4
    BackupGuard 1.2.0 Platinum
 * I’ve bought the other day the Platinum edition.
    I’m very disappointed to discover
   backups use wrong time stamp: I’m in Italy UTC +1:00 and BackupGuard seems to
   use always UTC time for time stamp in the file name and logs. This is a problem.

Viewing 1 replies (of 1 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [6 years, 8 months ago](https://wordpress.org/support/topic/wrong-time-date-ignoring-local-time/#post-12196247)
 * [@backupguard](https://wordpress.org/support/users/backupguard/) Why does this
   continue to happen? I’ve archived your reply.
 * When you read this:
 * > BackupGuard 1.2.0 Platinum
   > **I’ve bought the other day the Platinum edition.**
 * You reply like so. Seriously, this is one you can cut and paste.
 * >  Hi Customer! I hope you’re having a swell day!
   > I’d like to answer you but as you are a customer, and as I have been _repeatedly
   > informed to the point of possibly having all of my many accounts here banned
   > and my plugins associated with those accounts on WordPress.ORG closed_, I can’t
   > have a conversation with you here.
   > It does not matter if you say it also applies to the “free” version. Customers
   > cannot seek support here. Once you’ve made a purchase then you cannot seek 
   > support for that plugin in these forums.
   > Please contact me on the site you made that purchase and we can talk there.
   > Have a nice day!
 * _*Drinks coffee*_
 * You get the idea.
 * As this is a repeat, this will be reported to the plugins team. You can use the#
   forums channel to get clarification from the moderators there if you choose but
   this is pretty cut and dry.
 * Once a user crosses over to a customer they can’t be supported for that plugin
   here.
 * > For pro or commercial product support please contact the author directly on
   > their site. This includes any pre-sales topics as well.
   > As the author is aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   > I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)

The topic ‘Wrong time date ignoring local time’ is closed to new replies.

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## Tags

 * [timestamp](https://wordpress.org/support/topic-tag/timestamp/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/wrong-time-date-ignoring-local-time/#post-12196247)
 * Status: not resolved