Google Analyticator
[resolved] Wrong site showing (6 posts)

  1. daniel1009
    Posted 2 years ago #

    I installed google analyticator and set it to the correct site and everything worked fine. I then changed the setting to a different site and that came up on the dashboard, but now I can't change back to the original. I tried to reset, deauthorize and even deleted the plugin and reinstalled but I can't get the stats from the correct site back. Any suggestions?


  2. Video User Manuals
    Posted 2 years ago #

    Hi Daniel,

    Thanks for getting in contact. So are you saying that when you reset the plugin and re-authorise that the site you want does not appear on the list anymore, or what exactly is the issue?


  3. daniel1009
    Posted 2 years ago #

    After I re-authorized and changed the site, the statistics were still from the old site. I just looked at it now though and it has updated to the new site so it's OK now. It must have been a caching issue (although I had also cleared my cache last night). It's OK now so thanks for responding.

  4. Video User Manuals
    Posted 2 years ago #

    No problem. Glad you sorted it out.

  5. carolynclarkdfw
    Posted 2 years ago #

    I have done a reset, uninstall, reinstall, and a hard refresh, checked on other browsers - chrome, IE, firefox, checked the codes - it's still tracking the wrong site. Is there some sort of delay between installing the plugin and having it track the correct site? Very frustrating. the site is http://www.theadvancementgroup.com

    P.S. it only has the wrong info on the 30 day graph. The one for 'yesterday' and '60 days' shows correct. Weird????

  6. Video User Manuals
    Posted 2 years ago #

    Hi Carolyn,

    Thanks for contacting us. Let's start with the first issue

    I can see from your website that Google Analytics is tracking is: UA-47433667-1

    Is that correct?

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