Title: Wrong Shipping Flat-Rate
Last modified: February 17, 2019

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# Wrong Shipping Flat-Rate

 *  Resolved [Kehinde Omoniyi](https://wordpress.org/support/users/omokenny/)
 * (@omokenny)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/wrong-shipping-flat-rate/)
 * Hi there,
 * I am having issues with flat rate shipping method.
 * I have setup shipping zones (and flat rate is the shipping method) It was actually
   okay after setup.
 * The issue is: When a user tries to place an order the shipping rate showing is
   not correct (e.g. A region that is supposed to be 2000NGN is showing 1.44NGN)
 * I have looked through the settings, but I don;t seem to see anything wrong with
   the settings.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwrong-shipping-flat-rate%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [laceyrod](https://wordpress.org/support/users/laceyrod/)
 * (@laceyrod)
 * Automattic Happiness Engineer
 * [7 years, 3 months ago](https://wordpress.org/support/topic/wrong-shipping-flat-rate/#post-11219502)
 * Hi there,
 * Thanks for reaching out.
 * Is it possible that the customer address is triggering a different Shipping Zone
   than the one you’re expecting? You can enable debug mode temporarily to see which
   zone the customer is matching via WooCommerce > Settings > Shipping > Shipping
   Options > Enable Debug. Once testing, you’ll want to uncheck this since it’s 
   public to all users.
 * Do you happen to have a screenshot of your Shipping Zones where we could also
   take a look?
 *  Thread Starter [Kehinde Omoniyi](https://wordpress.org/support/users/omokenny/)
 * (@omokenny)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/wrong-shipping-flat-rate/#post-11239655)
 * Hi [@laceyrod](https://wordpress.org/support/users/laceyrod/)
 * Thanks for your reply.
 * I have solved the problem.
 * I deleted the shipping zones and added them again.
 *  [Luminus Alabi](https://wordpress.org/support/users/luminus/)
 * (@luminus)
 * Automattic Happiness Engineer
 * [7 years, 2 months ago](https://wordpress.org/support/topic/wrong-shipping-flat-rate/#post-11242848)
 * Hi [@omokenny](https://wordpress.org/support/users/omokenny/),
 * Glad to hear you got it working the way you needed. Thanks for the update!
 * I’ll go ahead and mark this thread as resolved.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Wrong Shipping Flat-Rate’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [Luminus Alabi](https://wordpress.org/support/users/luminus/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/wrong-shipping-flat-rate/#post-11242848)
 * Status: resolved