Support » Plugin: DHL WooCommerce Shipping Method » Wrong shipping cost calculated

  • Resolved saja0

    (@saja0)


    I am using the plugin in my website. It is working and shows the prices but the calculated prices don’t match the agreement I have DHL. It shows much higher prices.

    What do I need to fix?

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Hi.

    Make sure you have entered the correct Account number and in the plugin settings you need to enable “Show Account Rates” under Rates and Services.

    If you still face issues do let me know.

    Regards,

    Thread Starter saja0

    (@saja0)

    “Enable Real time Rate” is checked..

    credentials are correct and still the costs showing are not right..

    What can I do?

    • This reply was modified 3 years, 1 month ago by saja0.

    Hi,

    Did you enable the Show Account Rates Option under the Rates and Services Tab?

    Regards,
    Lorenzo

    Thread Starter saja0

    (@saja0)

    Hi,

    yes,, it is checked too.

    Hi,

    Please turn on the debug mode in the plugin settings and while calculating the shipping cost copy and attach the debug data here.

    Also do send me a screenshot of the expected rates calculated on the DHL site and the rates returned by the plugin with the same address and package dimension and weight.

    Thread Starter saja0

    (@saja0)

    product dimensions 27*21*7cm and 2kg

    shipping prices from DHL: http://tinypic.com/r/9tn7h5/9

    but now it is showing me no shipping method available.. although address is full.

    code

    <?xml version=”1.0″ encoding=”UTF-8″ standalone=”no”?><res:DCTResponse xmlns:res=’http://www.dhl.com&#8217; xmlns:xsi=’http://www.w3.org/2001/XMLSchema-instance&#8217; xsi:schemaLocation= ‘http://www.dhl.com DCT-Response.xsd’>
    <GetQuoteResponse>
    <Response>
    <ServiceHeader>
    <MessageTime>2018-03-05T13:12:55.398+01:00</MessageTime>
    <MessageReference>1234567890123456789012345678901</MessageReference>
    <SiteID>qirtas</SiteID>
    </ServiceHeader>
    </Response>
    <BkgDetails>
    <OriginServiceArea>
    <FacilityCode>MEY</FacilityCode>
    <ServiceAreaCode>DXB</ServiceAreaCode>
    </OriginServiceArea>
    <DestinationServiceArea>
    <FacilityCode>MEY</FacilityCode>
    <ServiceAreaCode>DXB</ServiceAreaCode>
    </DestinationServiceArea>
    <QtdShp>
    <GlobalProductCode>1</GlobalProductCode>
    <LocalProductCode>U</LocalProductCode>
    <ProductShortName>EXPRESS DOMESTIC 12:00</ProductShortName>
    <LocalProductName>EXPRESS DOMESTIC 12:00</LocalProductName>
    <NetworkTypeCode>TD</NetworkTypeCode>
    <POfferedCustAgreement>N</POfferedCustAgreement>
    <TransInd>Y</TransInd>
    <PickupDate>2018-03-05</PickupDate>
    <PickupCutoffTime>PT18H</PickupCutoffTime>
    <BookingTime>PT17H</BookingTime>
    <CurrencyCode>AED</CurrencyCode>
    <ExchangeRate>0.222900</ExchangeRate>
    <WeightCharge>92.740</WeightCharge>
    <WeightChargeTax>12.450</WeightChargeTax>
    <TotalTransitDays>1</TotalTransitDays>
    <PickupPostalLocAddDays>0</PickupPostalLocAddDays>
    <DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays>
    <PickupNonDHLCourierCode> </PickupNonDHLCourierCode>
    <DeliveryNonDHLCourierCode> </DeliveryNonDHLCourierCode>
    <DeliveryDate>2018-03-06</DeliveryDate>
    <DeliveryTime>PT12H</DeliveryTime>
    <DimensionalWeight>2.000</DimensionalWeight>
    <WeightUnit>KG</WeightUnit>
    <PickupDayOfWeekNum>1</PickupDayOfWeekNum>
    <DestinationDayOfWeekNum>2</DestinationDayOfWeekNum>
    <QtdShpExChrg>
    <SpecialServiceType>YK</SpecialServiceType>
    <LocalServiceType>YK</LocalServiceType>
    <GlobalServiceName>12:00 PREMIUM</GlobalServiceName>
    <LocalServiceTypeName>12:00 PREMIUM</LocalServiceTypeName>
    <SOfferedCustAgreement>N</SOfferedCustAgreement>
    <ChargeCodeType>SCH</ChargeCodeType>
    <CurrencyCode>AED</CurrencyCode>
    <ChargeValue>57.750</ChargeValue>
    <ChargeTaxAmount>5.000</ChargeTaxAmount>
    <ChargeTaxAmountDet>
    <TaxTypeRate>5.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <TaxAmount>2.750</TaxAmount>
    <BaseAmount>55.000</BaseAmount>
    </ChargeTaxAmountDet>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>57.750</ChargeValue>
    <ChargeTaxAmount>2.750</ChargeTaxAmount>
    <CurrencyCode>AED</CurrencyCode>
    <CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
    <ChargeTaxAmountDet>
    <TaxTypeRate>5.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <TaxAmount>2.750</TaxAmount>
    <BaseAmount>55.000</BaseAmount>
    </ChargeTaxAmountDet>
    </QtdSExtrChrgInAdCur>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>57.750</ChargeValue>
    <ChargeTaxAmount>2.750</ChargeTaxAmount>
    <CurrencyCode>AED</CurrencyCode>
    <CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
    <ChargeTaxAmountDet>
    <TaxTypeRate>5.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <TaxAmount>2.750</TaxAmount>
    <BaseAmount>55.000</BaseAmount>
    </ChargeTaxAmountDet>
    </QtdSExtrChrgInAdCur>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>12.870</ChargeValue>
    <ChargeTaxRate>5.000</ChargeTaxRate>
    <ChargeTaxAmount>0.610</ChargeTaxAmount>
    <CurrencyCode>EUR</CurrencyCode>
    <CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
    <ChargeTaxAmountDet>
    <TaxTypeRate>5.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <TaxAmount>0.610</TaxAmount>
    <BaseAmount>12.260</BaseAmount>
    </ChargeTaxAmountDet>
    </QtdSExtrChrgInAdCur>
    </QtdShpExChrg>
    <QtdShpExChrg>
    <SpecialServiceType>FF</SpecialServiceType>
    <LocalServiceType>FF</LocalServiceType>
    <GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
    <LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
    <SOfferedCustAgreement>N</SOfferedCustAgreement>
    <ChargeCodeType>SCH</ChargeCodeType>
    <CurrencyCode>AED</CurrencyCode>
    <ChargeValue>21.060</ChargeValue>
    <ChargeTaxAmount>1.820</ChargeTaxAmount>
    <ChargeTaxAmountDet>
    <TaxTypeRate>5.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <TaxAmount>1.000</TaxAmount>
    <BaseAmount>20.060</BaseAmount>
    </ChargeTaxAmountDet>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>21.060</ChargeValue>
    <ChargeTaxAmount>1.000</ChargeTaxAmount>
    <CurrencyCode>AED</CurrencyCode>
    <CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
    <ChargeTaxAmountDet>
    <TaxTypeRate>5.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <TaxAmount>1.000</TaxAmount>
    <BaseAmount>20.060</BaseAmount>
    </ChargeTaxAmountDet>
    </QtdSExtrChrgInAdCur>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>21.060</ChargeValue>
    <ChargeTaxAmount>1.000</ChargeTaxAmount>
    <CurrencyCode>AED</CurrencyCode>
    <CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
    <ChargeTaxAmountDet>
    <TaxTypeRate>5.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <TaxAmount>1.000</TaxAmount>
    <BaseAmount>20.060</BaseAmount>
    </ChargeTaxAmountDet>
    </QtdSExtrChrgInAdCur>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>4.700</ChargeValue>
    <ChargeTaxRate>5.000</ChargeTaxRate>
    <ChargeTaxAmount>0.220</ChargeTaxAmount>
    <CurrencyCode>EUR</CurrencyCode>
    <CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
    <ChargeTaxAmountDet>
    <TaxTypeRate>5.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <TaxAmount>0.220</TaxAmount>
    <BaseAmount>4.470</BaseAmount>
    </ChargeTaxAmountDet>
    </QtdSExtrChrgInAdCur>
    </QtdShpExChrg>
    <PricingDate>2018-03-05</PricingDate>
    <ShippingCharge>171.550</ShippingCharge>
    <TotalTaxAmount>23.020</TotalTaxAmount>
    <QtdSInAdCur>
    <CurrencyCode>AED</CurrencyCode>
    <CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
    <WeightCharge>92.740</WeightCharge>
    <TotalAmount>171.550</TotalAmount>
    <TotalTaxAmount>23.020</TotalTaxAmount>
    <WeightChargeTax>4.420</WeightChargeTax>
    <WeightChargeTaxDet>
    <TaxTypeRate>10.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <WeightChargeTax>4.420</WeightChargeTax>
    <BaseAmt>88.320</BaseAmt>
    </WeightChargeTaxDet>
    </QtdSInAdCur>
    <QtdSInAdCur>
    <CurrencyCode>AED</CurrencyCode>
    <CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
    <WeightCharge>92.740</WeightCharge>
    <TotalAmount>171.550</TotalAmount>
    <TotalTaxAmount>23.020</TotalTaxAmount>
    <WeightChargeTax>4.420</WeightChargeTax>
    <WeightChargeTaxDet>
    <TaxTypeRate>10.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <WeightChargeTax>4.420</WeightChargeTax>
    <BaseAmt>88.320</BaseAmt>
    </WeightChargeTaxDet>
    </QtdSInAdCur>
    <QtdSInAdCur>
    <ExchangeRate>0.222900</ExchangeRate>
    <CurrencyCode>EUR</CurrencyCode>
    <CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
    <WeightCharge>20.670</WeightCharge>
    <TotalAmount>38.240</TotalAmount>
    <TotalTaxAmount>5.120</TotalTaxAmount>
    <WeightChargeTax>0.980</WeightChargeTax>
    <WeightChargeTaxDet>
    <TaxTypeRate>10.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <WeightChargeTax>0.980</WeightChargeTax>
    <BaseAmt>19.690</BaseAmt>
    </WeightChargeTaxDet>
    </QtdSInAdCur>
    <WeightChargeTaxDet>
    <TaxTypeRate>10.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <WeightChargeTax>4.420</WeightChargeTax>
    <BaseAmt>88.320</BaseAmt>
    </WeightChargeTaxDet>
    </QtdShp>
    <QtdShp>
    <GlobalProductCode>5</GlobalProductCode>
    <LocalProductCode>I</LocalProductCode>
    <ProductShortName>CITYLINE</ProductShortName>
    <LocalProductName>CITYLINE</LocalProductName>
    <NetworkTypeCode>TD</NetworkTypeCode>
    <POfferedCustAgreement>Y</POfferedCustAgreement>
    <TransInd>N</TransInd>
    <PickupDate>2018-03-05</PickupDate>
    <PickupCutoffTime>PT18H</PickupCutoffTime>
    <BookingTime>PT17H</BookingTime>
    <CurrencyCode>AED</CurrencyCode>
    <ExchangeRate>0.222900</ExchangeRate>
    <WeightCharge>92.770</WeightCharge>
    <WeightChargeTax>12.450</WeightChargeTax>
    <TotalTransitDays>1</TotalTransitDays>
    <PickupPostalLocAddDays>0</PickupPostalLocAddDays>
    <DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays>
    <PickupNonDHLCourierCode> </PickupNonDHLCourierCode>
    <DeliveryNonDHLCourierCode> </DeliveryNonDHLCourierCode>
    <DeliveryDate>2018-03-06</DeliveryDate>
    <DeliveryTime>PT23H59M</DeliveryTime>
    <DimensionalWeight>2.000</DimensionalWeight>
    <WeightUnit>KG</WeightUnit>
    <PickupDayOfWeekNum>1</PickupDayOfWeekNum>
    <DestinationDayOfWeekNum>2</DestinationDayOfWeekNum>
    <QtdShpExChrg>
    <SpecialServiceType>FF</SpecialServiceType>
    <LocalServiceType>FF</LocalServiceType>
    <GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
    <LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
    <SOfferedCustAgreement>N</SOfferedCustAgreement>
    <ChargeCodeType>SCH</ChargeCodeType>
    <CurrencyCode>AED</CurrencyCode>
    <ChargeValue>12.980</ChargeValue>
    <ChargeTaxAmount>1.120</ChargeTaxAmount>
    <ChargeTaxAmountDet>
    <TaxTypeRate>5.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <TaxAmount>0.620</TaxAmount>
    <BaseAmount>12.360</BaseAmount>
    </ChargeTaxAmountDet>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>12.980</ChargeValue>
    <ChargeTaxAmount>0.620</ChargeTaxAmount>
    <CurrencyCode>AED</CurrencyCode>
    <CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
    <ChargeTaxAmountDet>
    <TaxTypeRate>5.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <TaxAmount>0.620</TaxAmount>
    <BaseAmount>12.360</BaseAmount>
    </ChargeTaxAmountDet>
    </QtdSExtrChrgInAdCur>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>12.980</ChargeValue>
    <ChargeTaxAmount>0.620</ChargeTaxAmount>
    <CurrencyCode>AED</CurrencyCode>
    <CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
    <ChargeTaxAmountDet>
    <TaxTypeRate>5.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <TaxAmount>0.620</TaxAmount>
    <BaseAmount>12.360</BaseAmount>
    </ChargeTaxAmountDet>
    </QtdSExtrChrgInAdCur>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>2.900</ChargeValue>
    <ChargeTaxRate>5.000</ChargeTaxRate>
    <ChargeTaxAmount>0.140</ChargeTaxAmount>
    <CurrencyCode>EUR</CurrencyCode>
    <CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
    <ChargeTaxAmountDet>
    <TaxTypeRate>5.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <TaxAmount>0.140</TaxAmount>
    <BaseAmount>2.760</BaseAmount>
    </ChargeTaxAmountDet>
    </QtdSExtrChrgInAdCur>
    </QtdShpExChrg>
    <PricingDate>2018-03-05</PricingDate>
    <ShippingCharge>105.750</ShippingCharge>
    <TotalTaxAmount>14.190</TotalTaxAmount>
    <QtdSInAdCur>
    <CurrencyCode>AED</CurrencyCode>
    <CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
    <WeightCharge>92.770</WeightCharge>
    <TotalAmount>105.750</TotalAmount>
    <TotalTaxAmount>14.190</TotalTaxAmount>
    <WeightChargeTax>4.420</WeightChargeTax>
    <WeightChargeTaxDet>
    <TaxTypeRate>10.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <WeightChargeTax>4.420</WeightChargeTax>
    <BaseAmt>88.350</BaseAmt>
    </WeightChargeTaxDet>
    </QtdSInAdCur>
    <QtdSInAdCur>
    <CurrencyCode>AED</CurrencyCode>
    <CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
    <WeightCharge>92.770</WeightCharge>
    <TotalAmount>105.750</TotalAmount>
    <TotalTaxAmount>14.190</TotalTaxAmount>
    <WeightChargeTax>4.420</WeightChargeTax>
    <WeightChargeTaxDet>
    <TaxTypeRate>10.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <WeightChargeTax>4.420</WeightChargeTax>
    <BaseAmt>88.350</BaseAmt>
    </WeightChargeTaxDet>
    </QtdSInAdCur>
    <QtdSInAdCur>
    <ExchangeRate>0.222900</ExchangeRate>
    <CurrencyCode>EUR</CurrencyCode>
    <CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
    <WeightCharge>20.670</WeightCharge>
    <TotalAmount>23.570</TotalAmount>
    <TotalTaxAmount>3.160</TotalTaxAmount>
    <WeightChargeTax>0.980</WeightChargeTax>
    <WeightChargeTaxDet>
    <TaxTypeRate>10.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <WeightChargeTax>0.980</WeightChargeTax>
    <BaseAmt>19.690</BaseAmt>
    </WeightChargeTaxDet>
    </QtdSInAdCur>
    <WeightChargeTaxDet>
    <TaxTypeRate>10.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <WeightChargeTax>4.420</WeightChargeTax>
    <BaseAmt>88.350</BaseAmt>
    </WeightChargeTaxDet>
    </QtdShp>
    <QtdShp>
    <GlobalProductCode>N</GlobalProductCode>
    <LocalProductCode>N</LocalProductCode>
    <ProductShortName>EXPRESS DOMESTIC</ProductShortName>
    <LocalProductName>EXPRESS DOMESTIC</LocalProductName>
    <NetworkTypeCode>TD</NetworkTypeCode>
    <POfferedCustAgreement>N</POfferedCustAgreement>
    <TransInd>Y</TransInd>
    <PickupDate>2018-03-05</PickupDate>
    <PickupCutoffTime>PT18H</PickupCutoffTime>
    <BookingTime>PT17H</BookingTime>
    <CurrencyCode>AED</CurrencyCode>
    <ExchangeRate>0.222900</ExchangeRate>
    <WeightCharge>92.740</WeightCharge>
    <WeightChargeTax>12.450</WeightChargeTax>
    <TotalTransitDays>1</TotalTransitDays>
    <PickupPostalLocAddDays>0</PickupPostalLocAddDays>
    <DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays>
    <PickupNonDHLCourierCode> </PickupNonDHLCourierCode>
    <DeliveryNonDHLCourierCode> </DeliveryNonDHLCourierCode>
    <DeliveryDate>2018-03-06</DeliveryDate>
    <DeliveryTime>PT23H59M</DeliveryTime>
    <DimensionalWeight>2.000</DimensionalWeight>
    <WeightUnit>KG</WeightUnit>
    <PickupDayOfWeekNum>1</PickupDayOfWeekNum>
    <DestinationDayOfWeekNum>2</DestinationDayOfWeekNum>
    <QtdShpExChrg>
    <SpecialServiceType>FF</SpecialServiceType>
    <LocalServiceType>FF</LocalServiceType>
    <GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
    <LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
    <SOfferedCustAgreement>N</SOfferedCustAgreement>
    <ChargeCodeType>SCH</ChargeCodeType>
    <CurrencyCode>AED</CurrencyCode>
    <ChargeValue>12.980</ChargeValue>
    <ChargeTaxAmount>1.120</ChargeTaxAmount>
    <ChargeTaxAmountDet>
    <TaxTypeRate>5.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <TaxAmount>0.620</TaxAmount>
    <BaseAmount>12.360</BaseAmount>
    </ChargeTaxAmountDet>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>12.980</ChargeValue>
    <ChargeTaxAmount>0.620</ChargeTaxAmount>
    <CurrencyCode>AED</CurrencyCode>
    <CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
    <ChargeTaxAmountDet>
    <TaxTypeRate>5.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <TaxAmount>0.620</TaxAmount>
    <BaseAmount>12.360</BaseAmount>
    </ChargeTaxAmountDet>
    </QtdSExtrChrgInAdCur>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>12.980</ChargeValue>
    <ChargeTaxAmount>0.620</ChargeTaxAmount>
    <CurrencyCode>AED</CurrencyCode>
    <CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
    <ChargeTaxAmountDet>
    <TaxTypeRate>5.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <TaxAmount>0.620</TaxAmount>
    <BaseAmount>12.360</BaseAmount>
    </ChargeTaxAmountDet>
    </QtdSExtrChrgInAdCur>
    <QtdSExtrChrgInAdCur>
    <ChargeValue>2.900</ChargeValue>
    <ChargeTaxRate>5.000</ChargeTaxRate>
    <ChargeTaxAmount>0.140</ChargeTaxAmount>
    <CurrencyCode>EUR</CurrencyCode>
    <CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
    <ChargeTaxAmountDet>
    <TaxTypeRate>5.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <TaxAmount>0.140</TaxAmount>
    <BaseAmount>2.760</BaseAmount>
    </ChargeTaxAmountDet>
    </QtdSExtrChrgInAdCur>
    </QtdShpExChrg>
    <PricingDate>2018-03-05</PricingDate>
    <ShippingCharge>105.720</ShippingCharge>
    <TotalTaxAmount>14.190</TotalTaxAmount>
    <QtdSInAdCur>
    <CurrencyCode>AED</CurrencyCode>
    <CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
    <WeightCharge>92.740</WeightCharge>
    <TotalAmount>105.720</TotalAmount>
    <TotalTaxAmount>14.190</TotalTaxAmount>
    <WeightChargeTax>4.420</WeightChargeTax>
    <WeightChargeTaxDet>
    <TaxTypeRate>10.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <WeightChargeTax>4.420</WeightChargeTax>
    <BaseAmt>88.320</BaseAmt>
    </WeightChargeTaxDet>
    </QtdSInAdCur>
    <QtdSInAdCur>
    <CurrencyCode>AED</CurrencyCode>
    <CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
    <WeightCharge>92.740</WeightCharge>
    <TotalAmount>105.720</TotalAmount>
    <TotalTaxAmount>14.190</TotalTaxAmount>
    <WeightChargeTax>4.420</WeightChargeTax>
    <WeightChargeTaxDet>
    <TaxTypeRate>10.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <WeightChargeTax>4.420</WeightChargeTax>
    <BaseAmt>88.320</BaseAmt>
    </WeightChargeTaxDet>
    </QtdSInAdCur>
    <QtdSInAdCur>
    <ExchangeRate>0.222900</ExchangeRate>
    <CurrencyCode>EUR</CurrencyCode>
    <CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
    <WeightCharge>20.670</WeightCharge>
    <TotalAmount>23.570</TotalAmount>
    <TotalTaxAmount>3.160</TotalTaxAmount>
    <WeightChargeTax>0.980</WeightChargeTax>
    <WeightChargeTaxDet>
    <TaxTypeRate>10.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <WeightChargeTax>0.980</WeightChargeTax>
    <BaseAmt>19.690</BaseAmt>
    </WeightChargeTaxDet>
    </QtdSInAdCur>
    <WeightChargeTaxDet>
    <TaxTypeRate>10.000</TaxTypeRate>
    <TaxTypeCode>All Bu</TaxTypeCode>
    <WeightChargeTax>4.420</WeightChargeTax>
    <BaseAmt>88.320</BaseAmt>
    </WeightChargeTaxDet>
    </QtdShp>
    <QtdShp>
    <GlobalProductCode>7</GlobalProductCode>
    <LocalProductCode>7</LocalProductCode>
    <ProductShortName>EXPRESS EASY</ProductShortName>
    <LocalProductName>EXPRESS EASY DOC</LocalProductName>
    <NetworkTypeCode>TD</NetworkTypeCode>
    <POfferedCustAgreement>Y</POfferedCustAgreement>
    <TransInd>N</TransInd>
    <PickupDate>2018-03-05</PickupDate>
    <PickupCutoffTime>PT18H</PickupCutoffTime>
    <BookingTime>PT17H</BookingTime>
    <ExchangeRate>0.222900</ExchangeRate>
    <WeightCharge>0</WeightCharge>
    <WeightChargeTax>0.000</WeightChargeTax>
    <TotalTransitDays>1</TotalTransitDays>
    <PickupPostalLocAddDays>0</PickupPostalLocAddDays>
    <DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays>
    <PickupNonDHLCourierCode> </PickupNonDHLCourierCode>
    <DeliveryNonDHLCourierCode> </DeliveryNonDHLCourierCode>
    <DeliveryDate>2018-03-06</DeliveryDate>
    <DeliveryTime>PT23H59M</DeliveryTime>
    <DimensionalWeight>2.000</DimensionalWeight>
    <WeightUnit>KG</WeightUnit>
    <PickupDayOfWeekNum>1</PickupDayOfWeekNum>
    <DestinationDayOfWeekNum>2</DestinationDayOfWeekNum>
    <PricingDate>2018-03-05</PricingDate>
    <ShippingCharge>0.000</ShippingCharge>
    <TotalTaxAmount>0.000</TotalTaxAmount>
    <QtdSInAdCur>
    <CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
    <WeightCharge>0</WeightCharge>
    <TotalAmount>0.000</TotalAmount>
    <TotalTaxAmount>0.000</TotalTaxAmount>
    <WeightChargeTax>0.000</WeightChargeTax>
    </QtdSInAdCur>
    <QtdSInAdCur>
    <CurrencyCode>EUR</CurrencyCode>
    <CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
    <WeightCharge>0</WeightCharge>
    <TotalAmount>0.000</TotalAmount>
    <TotalTaxAmount>0.000</TotalTaxAmount>
    <WeightChargeTax>0.000</WeightChargeTax>
    </QtdSInAdCur>
    <QtdSInAdCur>
    <CurrencyCode>EUR</CurrencyCode>
    <CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
    <WeightCharge>0</WeightCharge>
    <TotalAmount>0.000</TotalAmount>
    <TotalTaxAmount>0.000</TotalTaxAmount>
    <WeightChargeTax>0.000</WeightChargeTax>
    </QtdSInAdCur>
    </QtdShp>
    </BkgDetails>
    <Srvs>
    <Srv>
    <GlobalProductCode>1</GlobalProductCode>
    <MrkSrv>
    <LocalProductCode>U</LocalProductCode>
    <ProductShortName>EXPRESS DOMESTIC 12:00</ProductShortName>
    <LocalProductName>EXPRESS DOMESTIC 12:00</LocalProductName>
    <ProductDesc>EXPRESS DOMESTIC 12:00</ProductDesc>
    <NetworkTypeCode>TD</NetworkTypeCode>
    <POfferedCustAgreement>N</POfferedCustAgreement>
    <TransInd>Y</TransInd>
    </MrkSrv>
    <MrkSrv>
    <LocalServiceType>YK</LocalServiceType>
    <GlobalServiceName>12:00 PREMIUM</GlobalServiceName>
    <LocalServiceTypeName>12:00 PREMIUM</LocalServiceTypeName>
    <SOfferedCustAgreement>N</SOfferedCustAgreement>
    <ChargeCodeType>SCH</ChargeCodeType>
    <MrkSrvInd>N</MrkSrvInd>
    </MrkSrv>
    <MrkSrv>
    <LocalServiceType>FF</LocalServiceType>
    <GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
    <LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
    <SOfferedCustAgreement>N</SOfferedCustAgreement>
    <ChargeCodeType>SCH</ChargeCodeType>
    <MrkSrvInd>N</MrkSrvInd>
    </MrkSrv>
    </Srv>
    <Srv>
    <GlobalProductCode>5</GlobalProductCode>
    <MrkSrv>
    <LocalProductCode>I</LocalProductCode>
    <ProductShortName>CITYLINE</ProductShortName>
    <LocalProductName>CITYLINE</LocalProductName>
    <ProductDesc>CITYLINE</ProductDesc>
    <NetworkTypeCode>TD</NetworkTypeCode>
    <POfferedCustAgreement>Y</POfferedCustAgreement>
    <TransInd>N</TransInd>
    </MrkSrv>
    <MrkSrv>
    <LocalServiceType>FF</LocalServiceType>
    <GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
    <LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
    <SOfferedCustAgreement>N</SOfferedCustAgreement>
    <ChargeCodeType>SCH</ChargeCodeType>
    <MrkSrvInd>N</MrkSrvInd>
    </MrkSrv>
    </Srv>
    <Srv>
    <GlobalProductCode>N</GlobalProductCode>
    <MrkSrv>
    <LocalProductCode>N</LocalProductCode>
    <ProductShortName>EXPRESS DOMESTIC</ProductShortName>
    <LocalProductName>EXPRESS DOMESTIC</LocalProductName>
    <ProductDesc>EXPRESS DOMESTIC</ProductDesc>
    <NetworkTypeCode>TD</NetworkTypeCode>
    <POfferedCustAgreement>N</POfferedCustAgreement>
    <TransInd>Y</TransInd>
    </MrkSrv>
    <MrkSrv>
    <LocalServiceType>FF</LocalServiceType>
    <GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
    <LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
    <SOfferedCustAgreement>N</SOfferedCustAgreement>
    <ChargeCodeType>SCH</ChargeCodeType>
    <MrkSrvInd>N</MrkSrvInd>
    </MrkSrv>
    </Srv>
    <Srv>
    <GlobalProductCode>7</GlobalProductCode>
    <MrkSrv>
    <LocalProductCode>7</LocalProductCode>
    <ProductShortName>EXPRESS EASY</ProductShortName>
    <LocalProductName>EXPRESS EASY DOC</LocalProductName>
    <ProductDesc>EXPRESS EASY DOC</ProductDesc>
    <NetworkTypeCode>TD</NetworkTypeCode>
    <POfferedCustAgreement>Y</POfferedCustAgreement>
    <TransInd>N</TransInd>
    </MrkSrv>
    </Srv>
    </Srvs>
    </GetQuoteResponse></res:DCTResponse><!– ServiceInvocationId:20180305131253_7837_f451e8c0-3810-467a-a606-ce77681790b6 –>

    Hi,

    I need the request xml as well not only the response xml, and the response xml shows that there’s express 12:00 and express domestic returning shipping rates, please make sure those services are enabled.

    Regards,

    Thread Starter saja0

    (@saja0)

    domistic express 12:00, domistic express and wordlwide express are enabled

    Request :

    <?xml version=”1.0″ encoding=”UTF-8″?>
    <p:DCTRequest xmlns:p=”http://www.dhl.com&#8221; xmlns:p1=”http://www.dhl.com/datatypes&#8221; xmlns:p2=”http://www.dhl.com/DCTRequestdatatypes&#8221; xmlns:xsi=”http://www.w3.org/2001/XMLSchema-instance&#8221; xsi:schemaLocation=”http://www.dhl.com DCT-req.xsd “>
    <GetQuote>
    <Request>
    <ServiceHeader>
    <MessageTime>2018-03-05T13:17:34</MessageTime>
    <MessageReference>1234567890123456789012345678901</MessageReference>
    <SiteID>qirtas</SiteID>
    <Password>6V0ZuxeFNt</Password>
    </ServiceHeader>
    </Request>
    <From>
    <CountryCode>AE</CountryCode>
    <City>Dubai</City>
    </From>
    <BkgDetails>
    <PaymentCountryCode>AE</PaymentCountryCode>
    <Date>2018-03-05</Date>
    <ReadyTime>PT10H21M</ReadyTime>
    <DimensionUnit>CM</DimensionUnit>
    <WeightUnit>KG</WeightUnit>
    <Pieces>
    <Piece><PieceID>1</PieceID><PackageTypeCode>BOX</PackageTypeCode><Height>7</Height><Depth>27</Depth><Width>21</Width><Weight>2</Weight></Piece>
    </Pieces>
    <PaymentAccountNumber></PaymentAccountNumber>
    <IsDutiable>Y</IsDutiable>
    <NetworkTypeCode>AL</NetworkTypeCode>

    </BkgDetails>
    <To>
    <CountryCode>SA</CountryCode>

    </To>
    <Dutiable><DeclaredCurrency>AED</DeclaredCurrency><DeclaredValue>50</DeclaredValue></Dutiable>
    </GetQuote>
    </p:DCTRequest>

    Response:
    <?xml version=”1.0″ encoding=”UTF-8″ standalone=”no”?><res:DCTResponse xmlns:res=’http://www.dhl.com&#8217; xmlns:xsi=’http://www.w3.org/2001/XMLSchema-instance&#8217; xsi:schemaLocation= ‘http://www.dhl.com DCT-Response.xsd’>
    <GetQuoteResponse>
    <Response>
    <ServiceHeader>
    <MessageTime>2018-03-05T14:17:36.024+01:00</MessageTime>
    <MessageReference>1234567890123456789012345678901</MessageReference>
    <SiteID>qirtas</SiteID>
    </ServiceHeader>
    </Response>
    <Note>
    <Condition>
    <ConditionCode>340004</ConditionCode>
    <ConditionData>The location information is missing. At least one attribute post code, city name or suburb name should be provided</ConditionData>
    </Condition>
    <Condition>
    <ConditionCode>220001</ConditionCode>
    <ConditionData>Failure – request</ConditionData>
    </Condition>
    </Note>
    </GetQuoteResponse></res:DCTResponse><!– ServiceInvocationId:20180305141735_7837_450abf9b-5878-432a-ab29-82fb7e79d9c4 –>

    Returning customer? Click here to login
    Have a coupon? Click here to enter your code
    dhl debug mode is on – to hide these messages, turn debug mode off in the settings.
    DHL REQUEST: Reveal

    <?xml version=”1.0″ encoding=”UTF-8″?>
    <p:DCTRequest xmlns:p=”http://www.dhl.com&#8221; xmlns:p1=”http://www.dhl.com/datatypes&#8221; xmlns:p2=”http://www.dhl.com/DCTRequestdatatypes&#8221; xmlns:xsi=”http://www.w3.org/2001/XMLSchema-instance&#8221; xsi:schemaLocation=”http://www.dhl.com DCT-req.xsd “>
    <GetQuote>
    <Request>
    <ServiceHeader>
    <MessageTime>2018-03-05T13:18:35</MessageTime>
    <MessageReference>1234567890123456789012345678901</MessageReference>
    <SiteID>qirtas</SiteID>
    <Password>6V0ZuxeFNt</Password>
    </ServiceHeader>
    </Request>
    <From>
    <CountryCode>AE</CountryCode>
    <City>Dubai</City>
    </From>
    <BkgDetails>
    <PaymentCountryCode>AE</PaymentCountryCode>
    <Date>2018-03-05</Date>
    <ReadyTime>PT10H21M</ReadyTime>
    <DimensionUnit>CM</DimensionUnit>
    <WeightUnit>KG</WeightUnit>
    <Pieces>
    <Piece><PieceID>1</PieceID><PackageTypeCode>BOX</PackageTypeCode><Height>7</Height><Depth>27</Depth><Width>21</Width><Weight>2</Weight></Piece>
    </Pieces>
    <PaymentAccountNumber></PaymentAccountNumber>
    <IsDutiable>Y</IsDutiable>
    <NetworkTypeCode>AL</NetworkTypeCode>

    </BkgDetails>
    <To>
    <CountryCode>GB</CountryCode>
    <Postalcode>MK44FP</Postalcode><City>MILTON KEYNES</City>
    </To>
    <Dutiable><DeclaredCurrency>AED</DeclaredCurrency><DeclaredValue>50</DeclaredValue></Dutiable>
    </GetQuote>
    </p:DCTRequest>

    • This reply was modified 3 years, 1 month ago by saja0.
    Thread Starter saja0

    (@saja0)

    ok now.. price shows (turned out there was more than one option of world express that were not checked)

    but rates are wrong..

    shiiping the 2kg product to UK shows as 734 AED

    Thread Starter saja0

    (@saja0)

    shipping domestically to UAE shows as
    Express domestic: 105 AED
    Express Domestic 12:00 : 171 AED

    I believe in our contract the amount should be around 25 AED

    Hi,

    Please raise a ticket here so that I can check this.

    Regards,

    Thread Starter saja0

    (@saja0)

    Hi,

    I send a request number (25204)

    Waiting your reply,

    Thanks

    Hi @saja0,

    Thanks, I’ll contact you via ticket.

    Regards,

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Wrong shipping cost calculated’ is closed to new replies.