Title: Wrong Server Status
Last modified: September 6, 2022

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# Wrong Server Status

 *  Resolved [schooladvice](https://wordpress.org/support/users/schooladvice/)
 * (@schooladvice)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/wrong-server-status/)
 * Hi,
    I’ve just recently set up CleanTalk Security but I’m getting this error 
   after the scan. Errors: 2022-09-06 00:00:21: Scheduled: scanner__launch: WRONG_SITE_RESPONSE
   ACTION: scanner__controller RESPONSE: “<!DOCTYPE html> <html lang=”en-US”> <head
   > <title>Just a moment…</title> <meta http-equiv=”Content-Type” content=”text/
   html; charset=UTF-8″ /> <meta http-equiv=”X-UA-Compatible” content=”IE=Edge” /
   > <meta name=”robots” content=”noindex,nofollow” /> <meta name=”viewport” content
   =”width=device-width,initial-scale=1″ /> <link href=”/cdn-cgi/styles/challenges.
   css” rel=”styles”`
 * Please advise
    Thank you
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwrong-server-status%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [schooladvice](https://wordpress.org/support/users/schooladvice/)
 * (@schooladvice)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/wrong-server-status/#post-15984751)
 * For SchoolAdvice.net (additional info) – My report shows that none of the pages
   are being scanned. Does this have to do with the error I just posted? Here is
   the report.
 * The last scan of this website schooladvice.net was on Sep 06, 2022 14:20:49, 
   files scanned: 9578, scan type: MANUAL, count of known hashes: 3865, count of
   user-approved: 0, count of signatures used to search for malicious code: 594,
   total files on the site: 0, scanned pages on the site: 0, total pages on the 
   site: 148, plugin version wordpress-security-2.93.
 * Thank you
    Michael
 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/wrong-server-status/#post-15984862)
 * Hello [@schooladvice](https://wordpress.org/support/users/schooladvice/).
 * Please try the following setting:
    WordPress Admin Page —> Settings —> Security
   by CleanTalk —> General settings —> uncheck the option “Use WordPress HTTP API”—
   > Save Changes. After that click “Synchrinize with Cloud” in the plugin settings,
   wait until the rotating icon disappears and refresh the page. Did it help?
 * We’ll think about your second question about the report. Please give us a couple
   of days.
 *  Thread Starter [schooladvice](https://wordpress.org/support/users/schooladvice/)
 * (@schooladvice)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/wrong-server-status/#post-15984898)
 * Thanks for the speedy reply – made the changes and ran scan – did not see any
   errors, however I believe the error is only showing up on the Scheduled Scan 
   I’ve set in the General Settings. It runs at 4:00 AM and leaves the error – I
   will see what happens with tonight’s scheduled scan.
    Thank you, Michael
 *  Thread Starter [schooladvice](https://wordpress.org/support/users/schooladvice/)
 * (@schooladvice)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/wrong-server-status/#post-15987449)
 * Hello, I made the changes suggested yesterday. The scheduled scan ran last night
   and issued the following error message:
 * 2022-09-07 00:01:17: Scheduled: scanner__launch: WRONG_SITE_RESPONSE ACTION: 
   scanner__controller RESPONSE: “<!DOCTYPE html> <html lang=”en-US”> <head> <title
   >Just a moment…</title> <meta http-equiv=”Content-Type” content=”text/html; charset
   =UTF-8″ /> <meta http-equiv=”X-UA-Compatible” content=”IE=Edge” /> <meta name
   =”robots” content=”noindex,nofollow” /> <meta name=”viewport” content=”width=
   device-width,initial-scale=1″ /> <link href=”/cdn-cgi/styles/challenges.css” 
   rel=”styles”
 * I’m not sure how serious the error is and if the scan ran correctly?
 * Do you have any suggestions?
    Thank you Michael
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/wrong-server-status/#post-15987595)
 * For further investigation please contact us by our private Ticket System:
 * [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/wrong-server-status/#post-15991463)
 * Hello and thank you for waiting.
 * We have fixed the issue. Please, re-install the CleanTalk Anti-Spam from this
   archive:
    [https://github.com/CleanTalk/security-malware-firewall/releases/download/fix-version/security-malware-firewall.zip](https://github.com/CleanTalk/security-malware-firewall/releases/download/fix-version/security-malware-firewall.zip)
 * The update guide is here:
    [https://cleantalk.org/help/update-wordpress-security](https://cleantalk.org/help/update-wordpress-security)
 * Did it help you?
    -  This reply was modified 3 years, 6 months ago by [SergeM](https://wordpress.org/support/users/serge00/).
 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/wrong-server-status/#post-16006015)
 * Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this
   thread as “resolved”. If you have any further questions, you can start a new 
   thread or contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Wrong Server Status’ is closed to new replies.

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 * 8 replies
 * 5 participants
 * Last reply from: [katereji](https://wordpress.org/support/users/katereji/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/wrong-server-status/#post-16006015)
 * Status: resolved