Title: wrong rates
Last modified: November 6, 2020

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# wrong rates

 *  Resolved [frostcorn](https://wordpress.org/support/users/frostcorn/)
 * (@frostcorn)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/wrong-rates-5/)
 * Good morning
    I just set your Fedex plugin (free version) but when i try to checkout
   my order rates are very higher respect contract ones. Guy of Fedex who made our
   contract tryed to and sayd that is a plugin problem set. Can you help me?
 * (If you want to try use SMART BOX on Press category, not all products have weight
   at the moment)
    -  This topic was modified 5 years, 5 months ago by [frostcorn](https://wordpress.org/support/users/frostcorn/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwrong-rates-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [lusp](https://wordpress.org/support/users/lusp/)
 * (@lusp)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/wrong-rates-5/#post-13637542)
 * Hi [@frostcorn](https://wordpress.org/support/users/frostcorn/),
 * I suppose the options from the **Rates Adjustments** section on the plugin configuration
   screen might be the solution here. I believe this guide we wrote not so long 
   ago should shed some light on the situation: [https://flexibleshipping.com/what-affects-the-fedex-rates-in-fedex-woocommerce-plugin/](https://flexibleshipping.com/what-affects-the-fedex-rates-in-fedex-woocommerce-plugin/)
 * Kind regards,
    Łukasz
 *  Plugin Support [lusp](https://wordpress.org/support/users/lusp/)
 * (@lusp)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/wrong-rates-5/#post-13707644)
 * Since there are no further inquiries concerning this case I’m marking this thread
   as resolved.
 * Kind regards,
    Łukasz
 *  Thread Starter [frostcorn](https://wordpress.org/support/users/frostcorn/)
 * (@frostcorn)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/wrong-rates-5/#post-13707694)
 * Good Morning
    I didnt’advise but it’s silver. Thank you
 * Michele

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘wrong rates’ is closed to new replies.

 * ![](https://ps.w.org/flexible-shipping-fedex/assets/icon.svg?rev=2738067)
 * [Shipping Live Rates for FedEx for WooCommerce](https://wordpress.org/plugins/flexible-shipping-fedex/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/flexible-shipping-fedex/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/flexible-shipping-fedex/)
 * [Active Topics](https://wordpress.org/support/plugin/flexible-shipping-fedex/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/flexible-shipping-fedex/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/flexible-shipping-fedex/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [frostcorn](https://wordpress.org/support/users/frostcorn/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/wrong-rates-5/#post-13707694)
 * Status: resolved