Support » Plugin: Pricing Deals for WooCommerce » Wrong Product Name and desc in Product page

  • Resolved wilfredcy

    (@wilfredcy)


    It gets the wrong product name when I first time goes to the product pages, it only happens when the computer is new to the website, it only backs to normal after refresh.

    below is the video showing the problem.

    Can you help me do the check why this happen?

    Thank

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author vark

    (@vark)

    Hi,
    Thanks for trying the plugin.

    I’m assuming that this issue occurs only when Pricing Deals is installed in your system. If that’s so, you likely have a module conflict issue.

    I’d suggest a *full module conflict test*:

    To track down a module conflict, please follow these steps ** PRECISELY **:
    (1) Install and activate a maintenance mode plugin (if desired)
    (2) Then, DO ALL (*at the same time*):
    (-) do a full site backup!
    (-) deactivate ***all*** plugins except Woo, my plugin (and maintenance mode plugin)
    (-) ** switch to a clean default theme like 2017 **
    — (This removes all other possible conflicts.)
    (-) turn off all deals except the one we are examining.

    (3) ** test **
    (4) if good, add 1 module back in. ** Retest **
    (5) Repeat until conflict identified.

    ** This test depends on following the outlined steps fully. **

    Best,
    Vark

    PS – If you do have a module conflict, it will likely boil down to choosing between the 2 conflicting modules…

    PPS – Once you’ve confirmed that the issue is a module conflict, I’d appreciate it if you would remove the video from youtube. Otherwise, this video will be associated with my plugin in perpetuity…

    Hi, I deactivated and test all the plugins before I write this support, and I found out that is the “Pricing Deals for WooCommerce” cause the issue.

    And I found out that the plugin also conflict with the redux framework plugin

    Plugin Author vark

    (@vark)

    Hi,
    Thanks for letting me know about the conflict between the redux framework plugin and Pricing Deals.

    There are thousands of plugins in the Woocommerce world, and some will conflict.

    As previously stated, it will likely boil down to choosing between the 2 conflicting modules

    Best,
    Vark

    PS
    Please consider removing the youtube vid.
    Thanks.

    Ok noted, but I need to show the video to the WordPress theme author for helping me to fix the problem, will remove it after the issue is resolved.

    Plugin Author vark

    (@vark)

    OK thanks.

    V2.0 is about to be released tomorrow.

    If you’d like an advance version today, drop me a line at

    https://www.varktech.com/support/

    Best,
    Vark

    Plugin Author vark

    (@vark)

    Hi,
    Version 2.0 has just been released.

    Please download and test with the new version, see if it resolves your issue.

    Best,
    Vark

    Hi, after update the plugin the problem is fixed.

    Thank you very much

    Plugin Author vark

    (@vark)

    Great! Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
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